ORTHOLONESTAR

Compensation

Full Description

Job Details Level: Experienced Job Location: Houston, TX 77030 Position Type: Full Time Education Level: High School/GED Job Category: Customer Service GENERAL JOB DESCRIPTION The Quality Assurance (QA) Specialist is responsible for reviewing, auditing, and ensuring accuracy across multiple revenue cycle functions, including Accounts Receivable (AR), Charge Capture, Payment Posting, Refunds, Patient AR, and Call Center operations. This role requires a highly detail-oriented and analytical individual with extensive knowledge of RCM processes and AR workflows. The QA Specialist will work closely with department managers to provide feedback on complex cases, uphold confidentiality, and support employee performance assessments. This role will play a critical part in maintaining compliance, improving accuracy, and ensuring high-quality standards in billing processes. QUALIFICATIONS Education & Experience • High school diploma or GED required . • Minimum of 5 years of experience in medical billing, revenue cycle management, or healthcare QA auditing. • Extensive knowledge of RCM workflows, including AR, charge capture, payment posting, refunds, and call center operations . • Experience in healthcare QA, auditing, or compliance roles strongly preferred.