Oracle

Compensation

Full Description

Note: The job is a remote job and is open to candidates in USA. Oracle is a leading technology company, and they are seeking an Associate Manager for Customer Success. The role involves managing client relationships, ensuring delivery assurance, and driving profitable growth for key accounts. Responsibilities • Client relationship management and business development: manage client relationships, build portfolio, own the opportunity management cycle: Prospect-Evaluate-Propose-Close • Client delivery assurance: collaboration with all delivery stakeholders involved to ensure fulfilment of all commitments to the client. • Account planning and governance: create the account plan including relationships required, opportunities to be pursued, price decisions, etc. • Own P&L responsibility for a fortune 100 customers • Drive profitable growth of the account relationship. through identifying and overseeing the closure of new, renewal, and expansion opportunities. • Manage the portfolio of projects and guide the delivery team to ensure successful execution for the respective accounts. • Take ownership to grow revenue at existing key accounts and mine new accounts and customers. • Interact with Pre Sales, Solution Managers, Delivery Managers and Technical Architects to get the work done. • Take ownership on key metrics such as Project Profitability and Revenue growth. • Bottom line accountability for Governance and Customer Satisfaction in Project interactions • Review the performance metrics of the account with the delivery, operations and finance teams on a regular basis. • Maintain the customer satisfaction score on an average of 4.0 & above and overall portfolio of projects carried out to be over 500K-1 million in revenue per month. project execution • Initiate and deliver projects in conjunction with dedicated DMs or shared DMs. • Fair evaluation of the team and eliminating constraints towards success. Skills • A minimum of 8 years of experience in a client facing role or account leadership role in the IT professional services or management consulting firm • Experience of leading diverse teams, experience of cultivating and collaborating in a multi-cultural environment • Strong experience with the global service delivery model • Strong sales/relationship management/account management experience. • Track record of interacting and building relationship with C-level client contacts • Hands-on experience with proposal creation and leading proposal presentations • Strong leadership, interpersonal, communication and presentation skills • Wide variety of IT and business consulting engagement experience Education Requirements • Bachelor’s Degree OR equivalent combination of education, training, and experience. Company Overview • Oracle is an integrated cloud application and platform services that sells a range of enterprise information technology solutions. It was founded in 1977, and is headquartered in Austin, Texas, USA, with a workforce of 10001+ employees. Its website is https://www.oracle.com/. Company H1B Sponsorship • Oracle has a track record of offering H1B sponsorships, with 1003 in 2025, 846 in 2024, 995 in 2023, 1192 in 2022, 985 in 2021, 755 in 2020. Please note that this does not guarantee sponsorship for this specific role.