Optimal Care

Compensation

Full Description

• Unlimited earning potential for top performers • Specialty programs, highly differentiated hospice services • Collaborative cross-referral program between primary care, home health and hospice • National award-winning quality metrics related to end-of-life care • Career growth opportunities • Industry renowned sales leadership professionals Join our dynamic leadership team as Director of Hospice Sales and make a meaningful impact on families during their most challenging times. This role combines strategic sales leadership with the rewarding mission of expanding access to compassionate hospice care. You'll lead a high-performing team of hospice sales professionals, driving revenue growth while ensuring families receive the dignity and comfort they deserve. As a key member of our sales leadership team reporting directly to the Chief Sales Officer, you will be primarily field-based, working alongside your team to build relationships, close strategic accounts and expand our market presence. This is an exceptional opportunity for an experienced sales leader who wants to combine career growth with meaningful work in a rapidly expanding, clinician-owned organization. Key Responsibilities Strategic Leadership & Vision • Lead and inspire a regional hospice sales team, driving the entire revenue organization toward ambitious growth goals • Implement comprehensive sales strategies in partnership with the CSO, setting clear goals, defining processes, and establishing robust sales funnels tailored to market demands • Analyze market trends and data to identify emerging opportunities and potential threats, translating complex insights into actionable strategies • Collaborate cross-functionally with marketing, finance, operations, and clinical teams to ensure unified approach to revenue targets Team Management & Development • Manage and motivate a geographically dispersed team of sales professionals across multiple territories • Recruit, hire, and train top sales talent that aligns with Optimal Care's culture and mission • Set performance targets and implement systems to ensure team members consistently meet or exceed goals • Foster a high-performance culture that emphasizes both results and compassionate patient care • Provide ongoing coaching and feedback to enhance individual and team sales effectiveness • Create an environment where sales professionals thrive, feel valued, and are motivated to excel Sales Operations & Performance Management • Oversee day-to-day sales operations, ensuring streamlined processes and optimal resource allocation • Monitor and analyze sales performance metrics to assess individual and team effectiveness • Manage sales forecasting and reporting, providing accurate predictions based on market analysis and historical data • Identify areas for improvement and implement solutions to enhance sales efficiency and results • Leverage technology including CRM systems to streamline customer interactions and gather valuable market insights Customer Relationship Excellence • Build and maintain relationships with key customers, strategic accounts, and business partners • Engage in important customer negotiations and resolve complex sales issues with professionalism and expertise • Ensure exceptional customer satisfaction and retention through superior service delivery • Develop strategies that not only acquire new customers but maintain meaningful, long-term relationships Marketing & Communications Support • Partner with the CSO to ensure sales teams have the messages, tools, and materials necessary for successful implementation of hospice sales plans • Provide market feedback to inform marketing strategies and material development • Ensure consistent messaging across all customer touchpoints and sales interactions Required Qualifications • Minimum 2 years' experience in health care strategic development • Proven experience in healthcare sales, particularly in hospice or palliative care • High School Diploma or GED equivalent • Valid Driver's License with reliable transportation and valid automobile insurance • Demonstrated interpersonal, coordination, and leadership skills with exceptional communication abilities • Practical and theoretical knowledge of hospice and palliative care services • Proven track record of meeting or exceeding sales targets and managing high-performing teams Desired Qualifications • Associate or bachelor's degree preferred • Active involvement in professional organizations and community activities • Experience with CRM systems and sales technology platforms Location: This position can be based in Grand Rapids, Jackson, or Bingham Farms, Michigan, with primary work conducted in the field for all Optimal Care service areas. Hours: Office Hours: 8:00 am - 5:00 pm, Monday through Friday If you're a results-driven sales leader who wants to combine career success with meaningful work in hospice care, we want to hear from you. Join Optimal Care and help us expand access to compassionate end-of-life care while building a remarkable career.