OpsElevate

Compensation

Full Description

Ops Elevate helps owner-led small businesses tighten operations so they can scale without chaos. This is not a PMO/enterprise role. It’s a hands-on, sleeves-rolled position where you’ll map processes, run client calls, track deliverables, and make systems work in the real world. Great fit if you are • A former corporate/agency operator who wants flexibility (school hours, appointment blocks, etc.). • Someone who loves creating wow experiences for clients, wants to work with a fun team, and finds inefficiency to be one of the biggest crimes in the workplace. • A detail-oriented project/ops pro who enjoys optimizing SOPs, building processes, identifying the right tools, and training teams. • Someone picking up extra hours alongside another part-time role or freelancing that will still treat our clients like a top priority. • Comfortable owning outcomes with small teams and direct client contact. Not a fit if: you’re targeting a full-time position, want a strategy-only role, or prefer large PMOs with long approval chains. What you’ll do Process Analysis & Optimization • Map, analyze, and document workflows; identify bottlenecks and improvement opportunities. • Design scalable solutions; call out risks/failure points as capacity grows. • Work with our team of documentation writers and software integrators to keep the project moving on time and on budget. Project Management • Own the full lifecycle from discovery → documentation → delivery → implementation. • Build and maintain project plans, manage project scope/timelines/resources, track milestones and budget guardrails. • Align work to quarterly objectives (partnering with our Business Analyst). • Run structured, repeatable client calls; keep notes and next steps crisp in our tools. • Coordinate training plans; finalize documentation; train client teams for adoption. • Iterate based on feedback; ensure solutions stick. Client Relationship • Be the primary day-to-day direct contact; communicate clearly, proactively, and with empathy. • Translate client goals into prioritized work; escalate risks early. You know you’re one of us if… • You know how to improve processes in small or mid-sized businesses (not just enterprise). • Process maps, flow charts, and SOP’s make you believe in world peace. • Keeping projects on time, defining scope of work, and communicating who does what fills your deepest inner need for order. • Tools: Google Workspace, ClickUp (or similar), Zoom; Lucidchart/Miro/Visio for maps. • Bonus: experience running trainings or workshops. Schedule & expectations • Flexible Monday–Friday; break work into blocks (school pick-ups welcome). • Availability: at least 3–4 hours overlap with 9am–1pm MT for client calls, Monday-Friday. • Responsive during work blocks; same-day replies to client/team messages. Compensation • $25/hr, contract (1099). • 25–35 hours/week depending on client load. How to apply: Please submit your resume and answer the screening questions below. Note: the second phase of our selection process will include a work sample so you can get a feel for our process and we can see how your organize and present information. Job Type: Contract Pay: From $25.00 per hour Expected hours: 20 – 35 per week Application Question(s): • I confirm I’m comfortable with $25/hr (Yes/No). • I can provide 25–35 hrs/wk with 3–4 hrs overlap in 9am–4pm ET (Yes/No). • How do you bring fun to the team? • Can you describe a time when you identified an inefficiency in a business process? How did you analyze the issue, and what steps did you take to improve it? • What makes you a process thinker? Work Location: Remote