OpenPhone

Compensation

Full Description

Overview For millions of teams, business gets done on the phone, but OpenPhone is changing how modern business communication works. We’re a remote, fast-growing company backed by Y Combinator and notable venture firms. We’re the #1 VoIP Provider on G2 and are building a modern, useful, and brand-consistent content experience across channels.About the role As a Content Manager at OpenPhone, you’ll connect a broad range of work the team writes and creates, including help center articles, video scripts, ad copy, sales one-pagers, onboarding emails, and more. You’ll help evolve our content standards, ensure published work reflects our brand and is useful, and keep us organized as we tell the OpenPhone story across channels and platforms.Our Content Team values storytelling, education, and a touch of light business humor. We aim to make content purposeful and enjoyable, support OpenPhone KPIs, and drive qualified opportunities while keeping a fun and human tone.This role involves both high-level content strategy and hands-on editing of others’ writing. You’ll work closely with Product Marketing, Support, Sales, and other Content teammates to ensure thoughtful, consistent, and results-driven output.What you’ll doOwn the strategy, execution, and quality control for a range of content needs (e.g., support docs, ad scripts, sales enablement materials)Write and edit content that is clear, helpful, and aligned with our brand voiceDevelop playbooks, templates, and standards to support teammates and other departmentsCollaborate with other Content Managers to build monthly calendars and prioritize cross-functional projectsWork with writers, designers, product marketers, sales, and video producers to bring content projects to publicationIdentify gaps in the content experience and proactively implement improvementsMaintain consistency across content touchpoints so the brand story feels cohesive across help docs, ads, and sales materialsAbout you5+ years of experience writing and managing content for SaaS or tech companiesExcellent writing and editing skills; comfortable creating from scratch or refining others’ workExperience managing content across formats and teamsComfortable working cross-functionally and juggling multiple prioritiesVery familiar with Notion, Zendesk, Figma, and Google DocsAble to give and receive thoughtful feedback on creative workExperience writing for both top-of-funnel marketing and post-signup activation/educationContent you might manageHelp center articles that reduce support volumeOnboarding guides that boost user confidenceAd scripts that tell a tight 30-second storySales one-pagers that address objections upfrontProduct release copy that is educational and excitingCompensation and benefits The annual base salary range for this position in the US is $132,000 - $146,000 USD, and in Canada is $150,000 - $167,000 CAD, plus equity and benefits. This range aligns with market rates where we recruit across the US and Canada. Individual pay within this range is determined by skills, experience, and education. Salary is one component of total compensation, which includes equity, medical coverage, a monthly lifestyle stipend, and a flexible PTO policy.Who we are As a fully remote company, we thrive asynchronously. We value curiosity, ambition, trust, and action. We encourage applicants who are optimistic and gritty, even if they don’t meet every requirement. We are committed to creating an inclusive and diverse work environment and do not discriminate on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.Note: This description reflects the role and qualifications; unrelated job board listings and location snippets have been removed for clarity.#J-18808-Ljbffr