OneGoodGig

Compensation

Full Description

Job Title: Part Time - Full Time Typing & Data Entry - Work From Home Customer Service Representative Company Overview: OneGoodGig is a dynamic and rapidly growing platform dedicated to connecting talented individuals with flexible remote work opportunities. We pride ourselves on fostering a supportive environment where people from all backgrounds can find meaningful, entry-level jobs that fit their lifestyle. Role Overview: As a Customer Service Representative at OneGoodGig, you will play a crucial role in delivering exceptional support and data entry services to our clients. This position is ideal for individuals seeking flexible, remote work with opportunities to grow and develop their skills. What You'll Do: - You will handle customer inquiries promptly and professionally via phone, email, and chat. - You will perform accurate data entry tasks, ensuring information is processed efficiently. - You will maintain detailed records of customer interactions and transactions. - You will assist in resolving customer issues and escalating complex cases when necessary. - You will collaborate with team members to improve service quality and workflow. - You will manage multiple tasks while maintaining a high level of accuracy and attention to detail. - You will adhere to company policies and procedures to ensure compliance and quality standards. What You Bring: - You have at least 1 year of experience in customer service or data entry roles. - You possess strong typing skills with a minimum speed of 40 words per minute. - You are proficient with basic computer applications, including MS Office and CRM software. - You have excellent communication skills, both written and verbal. - You are self-motivated, organized, and able to work independently in a remote environment. Bonus Points If You Have: - Experience working in a remote or virtual customer service role. - Familiarity with multiple communication channels such as live chat and social media. - Additional language skills beyond English. - Prior experience with data management or administrative support. What We Offer: - We offer flexible part-time and full-time schedules to fit your lifestyle. - We offer competitive pay with opportunities for performance-based bonuses. - We offer comprehensive training and ongoing support to help you succeed. - We offer a fully remote work environment, allowing you to work from anywhere. - We offer a positive and inclusive company culture focused on growth and development. Ready to Apply? To join our team, please submit your resume and a brief cover letter outlining your interest and qualifications. We look forward to helping you start your remote work journey with OneGoodGig today!