OneGoodGig

Compensation

Full Description

Job Title: Part Time - Full Time Typing & Data Entry - Work From Home Customer Service Representative Company Overview: OneGoodGig is a dynamic and rapidly growing platform dedicated to connecting talented individuals with flexible remote work opportunities. We pride ourselves on fostering an inclusive environment where people from all backgrounds can find meaningful, entry-level jobs that fit their lifestyle. Role Overview: As a Customer Service Representative at OneGoodGig, you will play a crucial role in supporting our clients through efficient data entry and responsive customer service. This position is ideal for individuals seeking flexible, remote work with the opportunity to grow their skills in a supportive environment. What You'll Do: - You will perform accurate and timely data entry tasks to support client operations. - You will respond to customer inquiries via phone, email, or chat with professionalism and empathy. - You will maintain detailed records of customer interactions and transactions. - You will troubleshoot and resolve basic customer issues, escalating when necessary. - You will collaborate with team members to improve service delivery and customer satisfaction. - You will manage multiple tasks efficiently while maintaining high attention to detail. - You will adhere to company policies and procedures to ensure compliance and quality standards. What You Bring: - You have at least 1 year of experience in data entry or customer service roles. - You possess strong typing skills with a minimum of 40 words per minute. - You are proficient with basic computer applications such as Microsoft Office and Google Workspace. - You have excellent communication skills, both written and verbal. - You are self-motivated and able to work independently in a remote environment. Bonus Points If You Have: - Experience with CRM software or customer support platforms. - Familiarity with remote work tools like Zoom, Slack, or Trello. - Previous experience in a call center or virtual assistant role. - Multilingual abilities to support diverse customer bases. What We Offer: - We offer flexible part-time and full-time schedules to fit your lifestyle. - We offer competitive pay with opportunities for performance-based bonuses. - We offer comprehensive training and ongoing support to help you succeed. - We offer a fully remote work environment, allowing you to work from anywhere. - We offer a collaborative and inclusive company culture focused on growth and development. Ready to Apply? To join our team, please submit your resume and a brief cover letter outlining your interest and qualifications to careers@onegoodgig.com. We look forward to hearing from you!