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OneDigital

via Workday

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Commercial Lines Account Manager - Remote (PST)

Anywhere
Full-time
Posted 12/11/2025
Direct Apply
Key Skills:
Customer Service
Insurance Knowledge
Client Management
Communication

Compensation

Salary Range

$69K - 80K a year

Responsibilities

Manage client accounts, process insurance documents, and coordinate with internal teams to ensure service delivery.

Requirements

High school diploma, California Property & Casualty License, proficiency in Microsoft Office and Applied Epic, strong organizational and interpersonal skills.

Full Description

Most of our clients have built their companies from the ground up. OneDigital has too. We stand alongside these business owners, providing peace of mind that if the unthinkable happens, they are protected. We are their trusted partner to help them manage risks from weather, injuries or other unforeseeable surprises. This gives our clients the ability to focus on what’s most important to them and their employees: doing their best work and living their best lives. If you are looking for a career where you are helping people and businesses thrive, even during times of uncertainty, OneDigital is the right career for you. Our Newest Opportunity: The Account Manager is responsible for day-to-day management of their assigned book of business. The AM works closely and collaboratively with the internal service team and Client Executives to ensure service deliverables meet and exceed client expectations. The AM serves as the clients’ main point of contact for any product-related service needs. Essential Duties and Responsibilities (include but are not limited to): · Assist in marketing and servicing clients within the account team including preparing renewal submission alongside the production team as needed · Build relationships with clients and can answer insurance questions based on their skill level · Maintain appropriate business contact with clients · Assist with issuing insurance binders · Process invoices for both new and renewal policies · Process change requests from clients, setting an activity for receipt of the endorsement from the insurance carrier · Process received endorsements, check for accuracy, invoice and send to client with clear explanation of change · Check and invoice premium audits. Send to client with clear explanation of additional or return premium · Update the agency management systems and reflect changes during the coverage term · Assist marketing team in ordering loss runs for renewal submissions and prepare loss summaries if needed · Generate ID cards and certificates of insurance · Complete surplus lines filings · Complete preliminary policy checking for all accounts and submit change requests to the underwriter · Renew binder extensions · Follow up on open activities · Obtain premium finance quotes · Obtain flood zone determinations and NFIP quotes where applicable · Maintain overall responsibility of any of the above duties delegated and performed by Account Assistant or Patra · Mentor and train Account Assistant as assigned · All other duties and projects as assigned Qualifications, Skills and Requirements: · Knowledge of Property and Casualty insurance coverage consistent with experience and role · Proficiency in Microsoft Outlook Word, Excel and PowerPoint · Ability to navigate vendor or agency management systems as applicable · Proficiency in Applied Epic · Knowledge of Adobe Acrobat is a plus · Ability to manage client needs and multiple tasks · Good organization skills · Attention to accuracy and detail · Excellent interpersonal skills and pleasant disposition required · Ability to work well with others in a fast-paced environment · Team player Education, Training and Experience: · High School or Associates Degree · California Property & Casualty License The typical base pay range for this role nationwide is $69,000 to $80,000 per year. Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company’s performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts. To learn more, visit: www.onedigital.com/careers OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals. OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, “protected characteristics”). A copy of the Federal EEO poster is linked here. Pursuant to local Fair Chance Ordinances, we will consider qualified applications with arrest or conviction records for employment. For applicable candidates, the following ordinances are linked here to inform you of your rights as an applicant: City and County of San Francsico City of Los Angeles County of Los Angeles Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or ‘ban the box’] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington. In short, we believe in hiring the most qualified applicant for the position, regardless of background. If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you. OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow. Thank you for your interest in joining the OneDigital team! OneDigital is a growing organization of caring, collaborative, and driven professionals who have dedicated their careers to improving the lives of millions of people every day. We are in the people business. We offer employers and individuals insurance, financial services and HR consulting services, which improve the wellbeing, health and financial security of people across the US. Learn More At OneDigital, our promise is to help you do your best work and live your best life. Working at OneDigital is more than a career, it is a calling to serve. It is “a career of consequence.” We set the bar high and the pace fast. We value growth and learning and always make time to celebrate our successes. We have each other's back and use words like love and family in the same sentence with achievement and accountability. Join the OneDigital Professional Network We believe in living with purpose and thriving both as individuals and as communities. We call this "walking the talk", and it’s why we offer the same total-wellbeing benefits to our people as we do our clients. It also means feeling safe to speak up, being seen and respected for who you truly are, and being cared for by your leaders and team members. Learn more: Diversity, Equity, Inclusion, and Belonging at OneDigital Careers at OneDigital Culture at OneDigital Follow us on LinkedIn

This job posting was last updated on 12/12/2025

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