One Day Doors & Closets of Detroit North

Compensation

Full Description

About One Day Doors & Closets of Detroit North At One Day Doors & Closets of Detroit North, we’re redefining home improvement by turning a notoriously messy process into a high-tech, seamless experience. We provide homeowners with precision-fitted, factory-finished interior doors that eliminate the chaos of traditional construction. By removing the need for third-party painters and contractors, we offer a turnkey transformation that is as efficient as it is beautiful. Join a team that’s leading the industry through innovation, quality craftsmanship, and a commitment to a "hassle-free" customer journey. Summary The Operations Manager / Lead Installer is responsible for overseeing day-to-day operational functions of the business, performing precise on-site interior door measurements for custom installations, and leading installation teams in the field. This multi-faceted role ensures all door installations are completed with precision and professionalism while managing the efficiency, quality, and productivity of warehouse and field operations. The ideal candidate is a motivated leader with carpentry or construction experience, strong logistical and customer service skills, and a passion for delivering top tier customer experiences. Key Responsibilities: Operations Management • Coordinate daily and weekly job scheduling. • Oversee warehouse inventory, shop production, and delivery logistics. • Track and improve efficiency metrics including install timelines, customer satisfaction, and material usage. • Maintain installation tools, vehicles, and equipment. • Implement and improve standard operating procedures (SOPs) across operations. • Support and troubleshoot customer service issues related to installations or scheduling. • Perform accurate and thorough in-home measurements for doors, closets, and storage systems using precision measuring tools and software. • Communicate with customers during the measurement process to answer questions and explain next steps. Key Responsibilities: Installation Leadership • Serve as the lead installer on job sites, install custom interior doors, closet systems and related products. • Ensure all installations are completed according to quality standards and timelines. • Train, mentor, and oversee installation crews and subcontractors. • Manage job preparation, safety, and customer interaction. • Communicate professionally and courteously with customers before, during, and after installation. Qualifications • 3+ years of experience in construction, finish carpentry, or similar hands-on installation work. • 2+ years in a leadership, supervisory, or operations management role. • Strong technical skills in measurements, tools, and carpentry best practices. • Excellent organizational, planning, and time management abilities. • Strong interpersonal and communication skills for managing teams and customers. • Must be customer-focused, personable, and able to represent the company positively and professionally at all times. • Proficient in technology tools for scheduling, project tracking, and communication (CRM, job management software). • Valid driver’s license and clean driving record. • Ability to lift and maneuver heavy doors and materials as needed.