Omada Health

Compensation

Full Description

Job Description: • Own and operate Omada’s AI Transformation and Business Process Excellence program, including governance models, intake processes, prioritization frameworks, executive reporting, and delivery oversight. • Lead complex cross-functional initiatives focused on improving operational scalability, reducing friction, strengthening governance, and optimizing business workflows across the organization. • Design and manage structured intake and prioritization processes for operational improvement initiatives, including evaluation frameworks based on business impact, complexity, effort, strategic alignment, and operational risk. • Maintain and govern a portfolio of concurrent transformation initiatives, balancing tactical operational improvements with larger multi-quarter strategic programs. • Define and manage program structures including project charters, milestones, dependencies, RAID logs, stakeholder communication plans, executive updates, and success metrics. • Lead initiatives through the full lifecycle including discovery, current-state analysis, future-state design, implementation planning, rollout, adoption, and post-implementation optimization. • Establish and maintain operational governance cadences with stakeholders and executive sponsors to ensure alignment, transparency, accountability, and prioritization. • Drive consistent operational execution standards across transformation initiatives, ensuring projects are well-scoped, measurable, documented, and aligned with business objectives. • Develop scalable frameworks, templates, standards, and operating models that improve the maturity and repeatability of process improvement efforts across the organization. • Provide regular executive-level reporting on initiative progress, risks, dependencies, operational metrics, and realized business outcomes. Requirements: • 10+ years of experience in technical program management, business process management, operational excellence, consulting, or enterprise transformation roles. • 5+ years of experience leading large-scale cross-functional programs or operational transformation initiatives within complex organizations. • Demonstrated experience designing and operating intake, prioritization, governance, or PMO frameworks for enterprise initiatives. • Strong program and project management expertise, including roadmap planning, dependency management, stakeholder alignment, and executive reporting. • Deep experience documenting and redesigning business processes using methodologies such as BPMN, swimlane diagrams, SIPOC, value stream mapping, or similar frameworks. • Strong operational and analytical mindset with experience defining KPIs, SLAs, operational metrics, or benefits-realization frameworks. • Experience working with process analytics, process mining, or operational reporting platforms such as Tableau, Celonis, Signavio, Power BI, Looker, or similar technologies. • Strong consultative and stakeholder management skills, with the ability to influence leaders and drive alignment across teams without direct authority. • Experience partnering with technical teams on workflow automation, systems implementations, operational tooling, or process orchestration initiatives. • Strong written and verbal communication skills, including executive presentations, process documentation, operational reporting, and stakeholder communications. • Ability to independently manage multiple concurrent initiatives in fast-paced and evolving environments with shifting priorities. • Experience operating within regulated or compliance-driven environments such as healthcare, SOC2, HIPAA, or SOX is preferred. • Familiarity with Lean, Six Sigma, continuous improvement methodologies, or operational excellence frameworks is preferred. • Familiarity with AI-enabled operational tooling, intelligent workflow orchestration, or agentic automation concepts is a plus. • Bachelor’s degree in Business, Information Systems, Industrial Engineering, Operations, Computer Science, or related field preferred. • PMP, PgMP, CBPP, Lean Six Sigma, or equivalent certifications are a plus. Benefits: • Competitive salary with generous annual cash bonus • Equity grants • Remote first work from home culture • Flexible Time Off to help you rest, recharge, and connect with loved ones • Generous parental leave • Health, dental, and vision insurance (and above market employer contributions) • 401k retirement savings plan • Lifestyle Spending Account (LSA) • Mental Health Support Solutions • ...and more!