Olly Olly

Compensation

Full Description

Description: • Support the AR team in executing day-to-day billing operations, including invoicing, collections, and dispute resolution. • Maintain and optimize the full billing lifecycle—from subscription setup to revenue tracking and reporting. • Execute and maintain efficient workflows in HubSpot, including automation of billing tickets and internal communications. • Process payments and manage reconciliation activities in Stripe, ensuring accuracy and timeliness. • Administer PandaDoc contract workflows, ensuring documentation is complete, accurate, and compliant. • Partner with Sales, Customer Success, and Product teams to ensure subscriptions and billing details are updated correctly and promptly. • Collaborate with the Accounting team on month-end close activities and revenue recognition support. • Identify opportunities for process improvements and contribute to documentation and implementation of scalable solutions. • Serve as a subject-matter expert on billing tools and processes, offering insights and support to cross-functional stakeholders. Requirements: • 3+ years of experience in billing operations, accounts receivable, or subscription-based businesses • Strong knowledge of HubSpot (ticket automation), Stripe, and PandaDoc • Experience handling billing disputes, collections, and contract management • A proven ability to work in a high-growth, fast-paced environment with resilience and adaptability • A problem-solving, solutions-oriented mindset with a strong bias for action. • SaaS and services industry experience preferred. • Strong analytical skills and comfort working with spreadsheets to analyze revenue data. • Ability to collaborate with leadership and cross-functional teams to drive operational improvements. Benefits: • Competitive Salary Based on Experience • Flexible work: 100% remote, with core hours for seamless collaboration. 8:00 AM - 5:00 PM EST, Monday-Friday • Work-life balance: Generous PTO, including 15 vacation days and U.S. holidays. • Growth-oriented culture: Join an inclusive, international, and innovative team where your contributions make a tangible difference.