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Ohana Outreach Financial

via ZipRecruiter

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Customer Service Specialist - REMOTE

Detroit, MI
Full-time
Posted 1/28/2026
Verified Source
Key Skills:
Client communication
Technology proficiency
Time management

Compensation

Salary Range

$40K - 70K a year

Responsibilities

Follow up with leads, conduct virtual meetings, and build client relationships to support long-term security and protection.

Requirements

Basic sales, customer service, or leadership experience, strong communication skills, and technology comfort, with an active license or willingness to obtain one.

Full Description

Job Description The Hakola Agency is an established organization built on vision, integrity, and a commitment to serving families at a high level. Our mission is simple: help people protect what matters most while leaving every individual better than we found them. We take a modern approach to the industry by combining technology, streamlined systems, and genuine human connection to create an efficient and professional experience for the families we serve. No cold calling. No chasing. You work exclusively with individuals who have already requested information or assistance. If you've ever wanted a career that rewards performance - not politics - this is it. People who do well here are: • Coachable and willing to follow a proven process. • Self-driven and goal-oriented. • Good communicators who care about helping others. • Looking for long-term stability and income growth, not another short-term job. If you've been craving a way to work from home, create flexibility, and make a difference for families while doing it, this could be your chance. Responsibilities Learn and master our systems to deliver a high-quality client experience Follow up with warm leads and prior client inquiries Meet with clients virtually through Zoom or phone Maintain clear and professional communication Collaborate with your team to ensure smooth, consistent client interactions Meet performance goals to earn growth opportunities Participate in weekly virtual training and development sessions Build and maintain client relationships with company-provided and self-generated leads Help families understand how their options can support long-term security and protection Qualifications Experience in sales, customer service, leadership, or training is a plus-but not required Strong verbal and virtual communication skills Comfortable using technology and modern digital tools Excellent time-management and organizational abilities Professional, dependable, and service-driven A people-first mindset and willingness to learn Requirements Reliable smartphone, computer, and internet connection Ability to pass a background check Ability to complete contracting requirements Active Life and Health Insurance License or willingness to obtain with support 18+ and authorized to work in the U.S. 100% Uncapped Commission 1099 Comfortable working remotely and independently. Benefits Remote-friendly work with flexible training and scheduling Performance-based bonuses and incentives Annual company trips for qualifying producers Discounted personal coverage options Leadership development and long-term advancement opportunities Supportive, team-oriented environment built on service and integrity Disclaimer If you do not currently hold a Life and Health Insurance License, The Hakola Agency provides the resources and guidance to help you obtain it in as little as 7-10 days.

This job posting was last updated on 2/3/2026

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