Offshore Launch

Compensation

Full Description

Description: • Offshore Launch hires remote talent to work full-time with a Client company (CPA firm) while providing agency support. • Support bookkeeping and administrative operations for a CPA firm, including client-facing and internal tasks. • Input client information into the CRM and manage email communication, follow-ups, and discovery call scheduling. • Draft scopes of work and other client documentation. • Implement and manage task/project management software (e.g., Asana), import templates and organize tasks. • Answer inbound calls via CRM and respond to text messages; navigate client inquiries and transfer leads to team members. • Provide exceptional customer service in all client interactions. • Use pre-designed templates to post content on social media daily and respond to messages/comments. • Complete online training courses for project management software and implement processes; organize internal operations and workflows. Requirements: • Fluent in English. • 5+ years proven experience in administrative roles, preferably in a virtual or remote capacity. • 1+ years experience in bookkeeping or accounting, or a strong interest in learning. Bonus if you have a degree in Accounting. • Familiarity with tools such as Asana, Keeper, and TaxDome (preferred but not required; training will be provided). • Strong organizational and multitasking skills with a high level of attention to detail. • Excellent communication and interpersonal skills. • Ability to manage and prioritize multiple tasks effectively. • Self-starter who can work independently with minimal supervision. • Knowledge of Microsoft Outlook and CRM systems. • Availability to work U.S. business hours (9 AM – 5 PM CST) Benefits: • Impact the growth and success of small and medium-sized businesses. • Work in a people-first, remote environment that values growth and ongoing development. • Access comprehensive benefits that include HMO, PTO, professional development, and an overall emphasis on teamwork and collaboration. • Contribute to a culture that values partnership, service, and excellence. • $900 - $1100/mo. depending on experience • $500 bonus at 90 days and up to $2,250 in annual performance bonus • 13th month pay • 16 Days PTO • Comprehensive HMO policy, including dependents. • Annual continuing education budget to support professional development