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The Lead Systems Engineer will maintain high-quality technology solutions and collaborate closely with multiple product teams to translate requirements into technical needs. This role also involves mentoring junior engineers and overseeing quality assurance processes across various applications.
Candidates must have a bachelor's degree or equivalent experience, with a minimum of 6 years in performance/QA roles. Strong expertise in QA tools, Agile methodology, and performance testing tools is required.
As a Lead Systems Engineer, you are an integral team member of our innovative Platform Team, contributing to this pivotal transformation in the B2B as well as in B2C spaces. The role of Lead Systems Engineer is to maintain high-quality technology solutions that deliver an exceptional customer experience. Working as an integral part of multiple product teams, this role requires close and continuous collaboration with fellow team members, including Lead Developers, Lead QA and Performance Team, Product Owners, and Business Analysts, to translate platform requirements, user stories, and functional requirements into technical requirements and needs, depending on area of expertise. This role also mentors and teaches junior System Engineers. The Lead Systems Engineer works across the organization to ensure the launch of quality products. This role provides guidance and oversight to ensure teams can successfully develop, test, and maintain quality for various eCommerce, Web-based, Client-Server applications, and other Systems Integrations. This role is a thought leader for the Quality team, especially in areas such as functional quality assurance and continuous delivery integration to deliver a quality software product in a cost-effective manner. Primary Responsibilities: Work closely with multiple departments in the organization, focusing on company-wide initiatives as well as being the SME on multiple B2B and B2C applications. Oversee the creation, management, and execution of test plans and test cases or other relevant areas of expertise in Quality. Report to leadership on relevant statistics for area of expertise. Lead and guide offshore resources. Oversee all aspects of area of expertise inside Quality, including establishing metrics, applying industry best practices, and developing new tools and processes to ensure goals are met. Lead all relevant aspects of all production releases, providing services and coordinating resources internally and externally. Lead and mentor team members, as well as manage outside contract testers. Lead processes and create additional utilities to optimize the test suite. Work independently with multiple Scrum teams as well as on the multiple Projects. Education and Experience: Level of Formal Education: Bachelor's degree or equivalent experience Area of Study: Computer Science Minimum Years of Experience: 6 Type of Experience: Must have strong expertise in QA, Agile Methodology, CICD, eCommerce Technical Competencies & Information Systems: Akamai CloudTest, JMeter (graphana, elasticsearch, Kibana), HP Load Runner, SQL, AS400 knowledge, Dynatrace, New Relic, AppDynamics, TestProject.io, QA tools like qTest, JIRA, Selenium Skills & Abilities: 8 to 10+ years of Performance/QA experience Strong leadership and mentoring qualities Oversee all aspects of quality assurance including establishing metrics, applying industry best practices, and developing new tools and processes to ensure quality goals are met Act as key point of contact for all QA aspects of releases, providing QA services, and coordinating QA resources internally and externally Lead and mentor QA Leads Lead and review test cases, scripts, plans, and procedures Good knowledge of SDLC processes Good knowledge of Agile methodology Very good communication skills and able to lead others Must have experience with Performance Testing tool CloudTest, JMeter and Hp LoadRunner. Experience working with Dynatrace, New Relic, AppDynamics Experience with API testing using Postman or Eclipse Understanding of Oracle service contracts Basic knowledge of HTML for inspect element AS400 knowledge Ability to write SQL Able to work independently with different scrum teams Must have experience using QA tools like qTest, JIRA, Selenium etc. Must have experience working with onsite offshore teams Language Skills: Excellent English written and verbal communication skills Personal Attributes & Other/Preferred: Should be able to lead QA team members Onsite and Offshore. Lead multiple Scrum Teams and provide high Quality QA services. Should be able to work individually as well as in a team. Experience with automation and performance testing Adobe CMS tool M-site and Mobile apps testing knowledge. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. About The ODP Corporation: The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. Pay, Benefits & Work Schedule: The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. For immediate consideration for this exciting position, please click the Apply Now button. How to Apply: Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. Application Deadline: The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. Equal Employment Opportunity: The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
This job posting was last updated on 10/7/2025