OEC

Compensation

Full Description

Role Overview This role serves as the chief operating partner to the CTO (Chief Technology Officer) turning strategy into action, clarity into momentum, and complexity into measurable outcomes. As the operational backbone of the CTO organization, you will drive governance, execution rigor, financial discipline, and communication across the technology organization and the enterprise. You’ll ensure the technology strategy translates into clear priorities, predictable delivery, and business impact, while enabling the CTO to focus on vision, critical decisions, and executive relationships. What You’ll Do Own the CTO Operating System • Translate enterprise strategy into technology priorities, portfolio investments, and outcome-driven roadmaps. • Design and run the CTO operating model, including planning cadence, governance, and execution health. Drive Governance, Clarity & Decision-Making • Lead portfolio prioritization, funding decisions, risk management, and technical debt visibility. • Establish decision frameworks, escalation paths, and multi-horizon roadmaps across product, platform, and foundational capabilities. Build Metrics That Matter • Define and maintain a trusted technology KPI framework covering business impact, platform health, reliability, delivery predictability, throughput, cost efficiency, and unit economics. • Ensure metrics are actionable, consistent, and drive informed decision-making. Executive & Board Communication • Craft clear, concise, and compelling executive- and board-ready narratives on progress, tradeoffs, risks, and investment outcomes. • Prepare the CTO for executive conversations, board discussions, and high-stakes decisions. Technology Finance Leadership • Partner with Finance to own budgeting, forecasting, and cost governance (including cloud, platform, AI, and FinOps). • Align spend to outcomes, improve cost transparency, and enable ROI-driven investment decisions. Execution Excellence • Set standards for planning quality, dependency management, and delivery confidence. • Serve as the CTO’s execution “radar”—what’s on track, what’s at risk, and where intervention is needed. • Ensure agile practices are outcome-driven, not ceremony-driven. Lead Technology Product Management • Lead the Technology Product Management / Product Owner function. • Define role clarity, expectations, and success metrics. • Build and develop a high-performing team capable of leading complex, cross-functional initiatives. • Partner closely with Business Unit Product Managers to align technical and product priorities across the portfolio. Operational Cadence & Communication • Design and run effective CTO staff meetings, planning cycles, and decision forums. • Improve meeting effectiveness through clear agendas, documented decisions, and accountability. • Ensure consistent, clear, and credible communication between technology and the business. Organizational Health • Act as an early warning system for execution risk, leadership bottlenecks, and organizational friction. • Proactively surface and address issues before they impact outcomes. What You Bring Experience • 15+ years in technology, product, operations, or strategy roles. • 10+ years operating at the senior director level or above. • Proven ability to operate seamlessly across engineering, product, finance, and business leadership. Leadership & Skills • A highly approachable, inclusive leadership style that builds trust and empowers teams. • Strong business acumen with deep financial and KPI fluency. • Exceptional communication skills; able to tailor messages for executives, boards, and teams. • Executive presence with the ability to influence, align, and build strong cross-functional partnerships. • Sound judgment, strong problem-solving skills, and comfort navigating ambiguity, conflict, and tradeoffs. • Curiosity and willingness to use AI as a force multiplier across planning, execution, and decision-making. Education • Bachelor’s degree in Technology or a related field required. • Equivalent, directly relevant experience will be considered in lieu of a degree. Why Join Us This is a high-impact role at the center of technology, strategy, and execution. You’ll partner directly with the CTO and senior leadership to turn vision into measurable outcomes and shape how the technology organization operates at scale. You’ll have the opportunity to build and run the CTO operating model, influence enterprise-level decisions, and lead through collaboration across engineering, product, finance, and business teams. If you thrive in complex environments, value clarity over chaos, and want a visible role with real impact, this position offers both influence and long-term growth. What We Offer: • Full benefits starting Day 1: Medical, Dental, and Vision • 401(k) with company match • Unlimited Flex Time Off plus 10 company-paid holidays • Remote-first role with monthly communication stipend • Professional development programs, tuition assistance, and quarterly book program • Free wellness coaching and pet insurance • Home office equipment stipend • Employee resource groups and exclusive employee discounts