Ochsner Health System

Compensation

Full Description

Job Title: Patient Access Representative - Full time - Chabert Emergency Department - Seven days on/Seven days off (Day Shift) - Rotating weekends Company Overview: Ochsner Health System has been a cornerstone of healthcare since 1942, dedicated to serving, healing, leading, educating, and innovating in the medical field. With a strong commitment to patient care and community health, Ochsner continues to grow and adapt, driven by the passion and dedication of its employees. Role Overview: As a Patient Access Representative in the Chabert Emergency Department, you will be the first point of contact for patients, ensuring a smooth and compassionate registration process. Your role is vital in facilitating patient access to emergency services while maintaining accuracy and confidentiality. What You'll Do: - You will greet and register patients efficiently and courteously upon arrival. - You will verify patient information and insurance details to ensure accurate records. - You will assist patients with completing necessary forms and documentation. - You will coordinate with clinical staff to facilitate timely patient care. - You will manage patient data entry and maintain confidentiality in compliance with HIPAA regulations. - You will handle patient inquiries and provide clear information about hospital services. - You will support billing and insurance processes by accurately capturing required data. - You will work a rotating schedule including weekends, following the seven days on/seven days off shift pattern. What You Bring: - You bring at least 2 years of experience in patient registration or healthcare administration. - You have strong communication and interpersonal skills to interact effectively with patients and staff. - You possess proficiency in healthcare software systems and data entry. - You demonstrate attention to detail and the ability to manage sensitive information confidentially. - You have the ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience working in an emergency department or urgent care setting. - Knowledge of medical terminology and insurance verification processes. - Bilingual skills, particularly in Spanish, to assist a diverse patient population. - Certification in Patient Access or related healthcare credentials. What We Offer: - We offer competitive salary and comprehensive health benefits including medical, dental, and vision coverage. - We offer paid time off and flexible scheduling to support work-life balance. - We offer opportunities for professional development and career advancement within Ochsner Health System. - We offer a supportive and inclusive work environment committed to employee well-being. - We offer employee wellness programs and access to cutting-edge healthcare resources. Ready to Apply? Please submit your application through the Ochsner Health System careers portal with your updated resume and cover letter. We look forward to welcoming you to our dedicated team committed to exceptional patient care.