$70K-90K a year
Manage and coordinate all travel arrangements, develop travel policies, negotiate with vendors, oversee budgets, provide customer service, collaborate with departments, stay updated on travel trends, and lead a team of travel coordinators.
Minimum 5 years experience in travel management, proficiency with travel booking software, strong negotiation and budget management skills, excellent organizational and communication abilities.
Job Title: Manager of Travel Services Company Overview: NY CREATES is a leading innovation hub dedicated to advancing research and development in emerging technologies. With over 3,000 industry experts and faculty, we operate some of the most advanced facilities globally, driving projects that shape the future of electronics and create tomorrow's jobs. Role Overview: As the Manager of Travel Services, you will oversee all aspects of travel coordination and management for NY CREATES, ensuring efficient, cost-effective, and seamless travel experiences for our staff and partners. Your role is critical in supporting the organization's operational excellence and enabling our teams to focus on innovation and research. What You'll Do: - You will manage and coordinate all travel arrangements, including flights, accommodations, and ground transportation. - You will develop and implement travel policies and procedures to ensure compliance and cost efficiency. - You will negotiate with travel vendors and service providers to secure the best rates and services. - You will oversee travel budgets, monitor expenses, and prepare regular reports for management. - You will provide exceptional customer service, addressing travel-related inquiries and resolving issues promptly. - You will collaborate with internal departments to understand travel needs and optimize scheduling. - You will stay updated on travel industry trends and regulations to advise the organization accordingly. - You will lead and mentor a team of travel coordinators, fostering a culture of continuous improvement. What You Bring: - Minimum of 5 years of experience in travel management or a related field. - Strong knowledge of travel booking systems and software (e.g., Concur, SAP). - Excellent negotiation and vendor management skills. - Proven ability to manage budgets and analyze travel expenses. - Exceptional organizational and multitasking abilities. - Strong communication and interpersonal skills. Bonus Points If You Have: - Experience in the technology or research sector. - Familiarity with international travel regulations and visa processes. - Certification in travel management or related professional credentials. - Experience leading a team in a fast-paced environment. What We Offer: - We offer a dynamic and innovative work environment at the forefront of technology. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career growth. - We offer flexible work arrangements to support work-life balance. - We offer a collaborative culture that values diversity and inclusion. Ready to Apply? Please submit your resume and cover letter through our careers page at www.nycreates.org/careers. We look forward to learning how you can contribute to our mission of innovation and excellence.
This job posting was last updated on 9/10/2025