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NTT Global Data Centers

via Workday

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5199 - Manager, Critical Facilities Operations

Mesa, Arizona
Full-time
Posted 1/23/2026
Direct Apply
Key Skills:
Electrical systems
Mechanical systems
Critical facilities management

Compensation

Salary Range

$125K - 171K a year

Responsibilities

Oversee and manage critical data center operations, maintenance, and systems integration, ensuring maximum efficiency and safety.

Requirements

Extensive experience in electrical and mechanical systems, critical facilities management, team leadership, and compliance with safety standards.

Full Description

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance Manager, Critical Facilities Operations What we are looking for Key Roles and Responsibilities: Provides applied electrical, mechanical, integrated control and water chemistry technical expertise for the entire data centre. Coordinates the activities of contractors and consultants for daily operations and critical maintenance (UPS systems, generators, switchgear and chiller maintenance). Ensures the CFOps team works effectively to achieve the CFOps goals. Manages budget, staff planning, NPS feedback, operational efficiency, etc. Directly interfaces with Construction management team, contractors and consultants for all phased data centre construction commissioning, including integration and testing of new systems while maintaining critical systems online Works with the Regional Director and Finance to develop and track annual budgets. Works with the Regional Director to track and complete an aggressive preventive and predicative maintenance schedule for critical maintenance and system commissioning. Ensures data centre operates at maximum operational efficiency, including analyzing existing operating conditions, recommending new technologies, improving overall efficiency and driving cost reduction. Conducts training with the Mechanical/Electrical Data Centre Technician and Facility Technicians on equipment, PM’s, QA and CFOps procedures/processes. Manages and maintains all training documentation. Manages systems to avoid unplanned, customer-impacting outages. Directly manages data floor and back of house electrical loading and capacity, including client installations and database systems. Participates in rotational on-call schedule to respond to emergency situations at the data centre. Provides site leadership, implements training, and acts as both a coach and mentor to site personnel. May require late night work approximately once every other week to meet critical maintenance windows and scheduling. Performs other duties as assigned. Regular, predictable attendance is essential for satisfactory performance. Knowledge, Skills and Attributes: Ability to be highly confidential Ability to work in a team environment Ability to manage stress and/or fast pace effectively Knowledge of current NFPA Electrical, Fire and Life Safety and building codes Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25 and compliance issues Expert knowledge in industrial safety best practices (i.e. lockout/tag out, arc flash protection, OSHA and state regulations) Familiarity with data trending / tracking and analysis and ability to rapidly learn and use PC based, integrated critical monitoring systems Excellent customer service skills Excellent verbal and written communications skills Must be detail oriented, organized, flexible and ability to handle multiple priorities simultaneously Strong proficiency with MS Office Suite (Word, Excel, PowerPoint, Project) Extensive hands-on experience installing, maintaining and troubleshooting large commercial and industrial mechanical & electrical systems including: o 12kV switchgear o 480/277 and 208/120 volt electrical generation and distribution systems o Diesel powered AC generator plants up to 3MW o Static UPS systems o Multi-string flooded cell and VRLA batteries and monitoring systems o Static switches o PLC and relay logic controls o Power monitoring systems o Data centre power distribution and management systems Demonstrated technical ability and innovative thinking cross functionally, including integrated systems and IT Strong background in mechanical, electrical systems design review, layout, installation, operations, including ability to read and interpret electrical and mechanical one lines Ability to conduct power system capacity, safety and code compliance assessments Ability to train the Critical Facilities Staff on systems and procedures Ability to operate in and promote a rigorous process-driven, team environment Ability to logically analyze and solve problems Detailed oriented Analytical thinking, problem solving, customer oriented, and commitment to quality Excellent problem-solving skills Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Engineering or similar field required Required Experience: Advanced experience in data centre and/or critical facilities Proven experience managing and motivating critical facilities operations and maintenance teams/function Compensation Pay Range This position requires work to be done onsite at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. NTT Global Data Centers Americas, Inc. offers competitive compensation based on experience, education, and location. Base salary for this position is $124,600 - $171,300. All regular full-time employees are eligible for an annual bonus; payout is dependent upon individual and company performance. Employees receive paid time-off, medical, dental, and vision benefits, life and supplemental insurance, short-term and long-term disability, flexible spending account, and 401k retirement plan to create a rich Total Rewards package. Who we are As the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business – large and small – has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime. NTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Data centers are the foundation of the digital world and at NTT Global Data Centers, we are one of the largest providers across the globe. We offer a wide variety of exciting and challenging careers that deliver opportunities to shape our ever-changing world. Our diverse, inspiring workforce is the heart and soul of our company, providing the best experience for our clients every day. By bringing together our global capabilities and local expertise, we help our clients achieve their goals, anywhere in the world. Together, we can accomplish the extraordinary and work to create a more sustainable world with rewarding benefits for everyone - clients, employees, investors, partners, and communities. Introduce yourself to our recruiters and we will get in touch if there is a role that seems like a good match.

This job posting was last updated on 1/26/2026

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