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NSG Group

NSG Group

via ZipRecruiter

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Commercial Account Manager - Central US

Livonia, MI
Full-time
Posted 12/10/2025
Verified Source
Key Skills:
Sales & Business Development
Customer Relationship Management
Data Analysis & Reporting
Negotiation
Strategic Planning

Compensation

Salary Range

$120K - 200K a year

Responsibilities

Develop and manage sales programs, engage with customers, analyze market data, and collaborate with internal teams to drive growth.

Requirements

Bachelor's degree in Business or related field, strong negotiation, analytical, and communication skills, and ability to manage multiple projects.

Full Description

Essential Functions: • Create annual negotiated sales programs, presentations, and associated reports based on sales targets. • Develop and manage sales databases for assigned customer groups and provide additional assistance locally as necessary. Manages and administers sales programs, presentations, and reports as needed. • Continuously engage with customers face to face or by phone/email to prospect, advance, and close new business as well as grow the number of clients for AGRNA • Design and deploy optimal solutions that are innovative, add value and meet current and future business requirements • Act as the primary contact for commercial customers; Actively maintain open lines of communication between NSG and commercial customers to ensure that all of their needs are understood and addressed • Develop and deliver formal presentations to internal and field teams including senior management and sales leadership • Direct involvement in the implementation of any business wins in targeted markets through data collection from customer, providing data to supply chain, etc. • Ensure completion and accuracy of lost sales, running sales reports, assisting with customer surveys, etc. related to incremental growth initiatives. • Understand strategic and tactical market opportunities, employ appropriate methodologies to analyze data and provide insights and recommendations as it relates to customer growth • Ensures timely administration and distribution of daily, weekly and monthly reports • Responds to internal and external customer needs and complaints in a timely manner • Drive multiple complex projects, balancing between short-term and long-term objectives and managing the projects within budget and timelines • Research and provide data for customer interaction/visits • Assists in maintenance of customer accounts, account set up, and development of customer profiles when necessary • Collaborates with AGR credit department in the timely collection of receivables, reconciliation of customer statements, CDA’s, deductions, etc. • Assists management with eCommerce activities through customer and employee education, and customer needs assessment. • Contribute to the NSG Group ‘one-team’ environment by always promoting teamwork and positive local working environment. • Obligated to keep confidential any information that pertains to customers and competitors. • Complies with all safety policies and procedures. • Performs other related duties as assigned by management. Qualifications Required: • Bachelor’s Degree in Marketing / Management / Business / Finance related field; without degree 5 years of sales experience • Demonstrates excellent negotiation skills • Demonstrates critical thinking as well as analytical and problem-solving skills • Demonstrates ability to communicate complex issues in a simple, yet compelling fashion to a wide range of stakeholders • Builds strong relationships with peers and cross functional teams to enable higher performance • Ability to professionally handle sensitive, confidential, and basic financial information • Team-oriented with excellent communication and customer service skills • Ability to work independently and highly efficient at multi-tasking • Excellent organizational skills and detail-oriented • Professional and friendly demeanor • Advanced knowledge of all Microsoft Office applications • Ability to travel up to 30-50% based on business need • Other Desired: • SAP Working Knowledge We offer an excellent compensation and benefits package, which includes 401k, medical, dental, vision, life insurance, company paid holidays, paid vacations, and education assistance. NSG Group/Pilkington is an equal opportunity employer; M/F/D/V encouraged to apply. Qualified candidates will receive consideration without regard to age, race, color, religion, gender, sexual orientation, disability or national origin. Applicants have the option to confidentially self-identify or not self-identify when applying.

This job posting was last updated on 12/12/2025

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