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NR Consulting

NR Consulting

via LinkedIn

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Customer Relationship Management Consultant

Anywhere
Contract
Posted 1/21/2026
Verified Source
Key Skills:
CRM management
Lifecycle marketing
Email marketing automation

Compensation

Salary Range

$NaNK - NaNK a year

Responsibilities

Lead CRM strategies and manage cross-functional projects to optimize customer engagement and retention.

Requirements

Requires 5+ years of CRM leadership experience with Oracle Service Cloud, including certifications and scripting skills, which you do not possess.

Full Description

Title: CRM Lead Work Location: Remote PST only Position Type: Contract Duration: Long Term Summary: • 5+ years of experience in CRM leadership or consulting roles with Oracle Service Cloud (Fusion). • Solid understanding of customer service operations and CRM/contact center best practices. • Strong communication, stakeholder management, and onsite leadership skills. • Ability to create detailed functional and technical documentation. • Experience managing projects in cross-functional enterprise environments. Preferred Skills: • Oracle certifications (e.g., Oracle B2C Service Certified). • Familiarity with scripting (JavaScript, PHP) in Oracle Service Cloud. • Experience with middleware/integration tools (e.g., MuleSoft, Oracle Integration Cloud). • Understanding of customer experience analytics and reporting (e.g., Oracle BI, Genesys reporting).

This job posting was last updated on 1/27/2026

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