Novalink Solutions LLC

Compensation

Full Description

Statement of Work for Systems Administrator I. Background The Oregon Department of Agriculture (ODA) is undertaking two major technology modernization initiatives: the Data Center Modernization (DCM) Project and the Mac to Windows Transition Project. These projects establish the foundation for ODA's enterprise technology strategy by modernizing identity services, infrastructure, server environments, endpoint management, and workstation platforms. ODA requires an experienced Systems Administrator to augment internal staff and provide technical expertise throughout these initiatives while also assisting with operational support as needed. II. Objective Provide senior-level systems administration services to support planning, implementation, testing, deployment, documentation, operational readiness, and ongoing operations for ODA's technology environment during the engagement. III. Scope of Services · Support the Data Center Modernization and Mac to Windows Transition projects. · Administer Windows Server, Active Directory, Microsoft Entra ID, Microsoft 365, Azure, DNS, DHCP, and related infrastructure. · Support Microsoft Intune, Group Policy, endpoint management, Windows imaging, workstation deployment, and device lifecycle management. · Assist with server migrations, identity modernization, domain consolidation, and infrastructure modernization. · Develop and maintain technical documentation, standard operating procedures, and knowledge transfer materials. · Participate in testing, pilot deployments, production implementations, and troubleshooting. · Provide Tier III technical support and assist with day-to-day operational systems administration activities as assigned. · Coordinate with ODA staff, project managers, vendors, and stakeholders. · Perform other related systems administration duties necessary to support project and operational objectives. IV. Deliverables The Contractor shall provide: · Professional systems administration services in accordance with this Statement of Work. · A monthly status report summarizing work completed, significant accomplishments, issues or risks, and planned work for the following month. · A monthly invoice reflecting approved hours worked during the reporting period. V. Period of Performance September 1, 2026 through February 28, 2027. ODA may extend the engagement by amendment if additional services are required. VI. Work Location Hybrid. Remote work is permitted when appropriate; however, the Contractor must be available to work onsite at ODA facilities in Salem, Wilsonville, or other agency locations as required. VII. Desired Qualifications · Windows Server administration · Active Directory and Microsoft Entra ID · Microsoft 365 administration · Microsoft Azure · Microsoft Intune · Group Policy · Enterprise Windows workstation deployment · PowerShell · DNS and DHCP · Technical documentation and troubleshooting VIII. Preferred Qualifications · Workspace ONE · VMware · Enterprise infrastructure modernization · Government or public-sector IT experience · Relevant Microsoft certifications IX. Contractor Responsibilities · Perform services professionally and in accordance with ODA standards. · Maintain appropriate documentation. · Participate in project and operational meetings. · Communicate risks, issues, and dependencies promptly. · Follow all applicable security and confidentiality requirements.