via ZipRecruiter
$44K - 61K a year
Responding to COBRA inquiries, processing forms and payments, preparing refund and contract paperwork.
Organizational skills, communication skills, attention to detail, basic proficiency in Excel and Word.
Are you looking for a customer service position that provides fully paid training? Do you have a passion for providing exceptional customer service? Do you have a way of making the complex easier for others to understand? Or are you willing to learn how? In this no sales customer service role, you could find the career boost you're looking for! What you'll be doing... As an eligibility clerk for our Accounting & Eligibility team, you will be responsible for: • Responding to oral and written COBRA inquiries from participants and employers • Processing COBRA election forms, enrollment forms and payments • Preparing refund paperwork for participants • Preparing contracts for digital imaging Who you are... • Organized. Ability to juggle and prioritize workloads, have strong analytical skills • Communicator. Excellent interpersonal and communication skills • Detailed. Strong attention to detail with excellent problem-solving skills • Technically Savvy. Basic proficiency in Excel and Word Who we are... Northwest Administrators, Inc. is an industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package. See what our associates are saying about us at Northwest Administrators Inc. | Careers (nwadmin.com) If hired, you can expect... • Union scale wages, raises every 6 months, starting at $21.38/hr up to $29.32/hr • Medical, Dental, Vision & Rx benefits • Employer provided/fully funded Defined Benefit Pension • Up to 8.6 days of Paid Leave and 10 Holidays • Strong team environment with good work-life balance
This job posting was last updated on 12/12/2025