Northrop Grumman Federal Credi

Compensation

Full Description

Summary of Primary Functions We are seeking a dynamic and results-driven Business Analyst III/IV to join our growing team. This role will serve as a strategic liaison between business units and technical/data teams, ensuring that the credit union’s operational needs, member experience goals, and strategic objectives are translated into actionable, data-driven solutions. The ideal candidate will bring years of hands-on experience in credit union lending and deposit operations, with a deep understanding of how these functions work, what drives their success, and how they are measured. You should be able to quickly grasp the goals and metrics critical to these areas and use that knowledge to inform and influence strategic and operational decisions.   You’ll play a critical role in analyzing product and departmental performance, creating process maps, developing business plans, and delivering high-quality data visualizations and presentations.   Skills and Abilities * Bachelor’s degree in business, Finance, Data Analytics, Information Systems, or a related field. Master’s degree preferred. * 8+ years of experience in lending and deposit operations within a credit union or similar financial institution is preferred. * 10+ years of experience in business analysis, preferably in financial services or credit unions. * Strong understanding of credit union product lines, operational workflows, and performance metrics. * Knowledgeable in SQL, with strong hands-on experience in data querying and manipulation. * Skills in Tableau or Power BI for creating dashboards and interactive reports. * Strong understanding of business process mapping and optimization techniques. * Exceptional written and verbal communication skills, with the ability to present data-driven insights to non-technical audiences. * Experience developing KPIs, analyzing campaigns, and supporting cross-functional teams with actionable strategies. * Detail-oriented, analytical thinker with a strategic mindset and proactive approach to problem-solving. Duties and Responsibilities * Stakeholder Engagement & Requirements Gathering: Collaborate with internal teams to collect, analyze, and document business requirements to ensure seamless execution of strategic initiatives. * Performance Analysis: Evaluate department and product-specific performance; develop KPIs and dashboards with minimal oversight to monitor business health, particularly in lending and deposit operations. * Program & Campaign Optimization: Analyze program performance (e.g., member referral programs) and make recommendations for improvement based on profitability and effectiveness. * Growth Strategy Support: Recommend KPIs, metrics, and data models to support growth strategies, especially within lending and deposit portfolios. * Process Mapping: Document and map out current-state and future-state business processes to identify opportunities for efficiency and improvement. * Business Planning: Partner with internal departments, especially Lending and Deposit Operations to generate actionable business plans and strategies that support operational and growth objectives. * Data Visualization & Reporting: Create insightful dashboards and visual reports using tools like Oracle BI, Tableau or Power BI. * SQL & Data Interpretation: Use SQL to query data from various systems and interpret complex data sets to generate clear, strategic insights. * Member Engagement Analysis: Support the evaluation of member behavior, retention, and engagement to inform experience and outreach initiatives. NGFCU offers competitive compensation and a rich benefits package including medical, dental, vision, disability and life insurance, and a 401(k)-profit sharing plan with employer matching. Compensation and Job Title is commensurate with experience and may fall under the following pay ranges: Business Analyst III - $68,700 to $103,050 Annually Business Analyst IV- $77,289 to $115,934 Annually Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer. We offer a competitive total rewards package including a wide range of medical, dental, vision, financial, and other benefits. We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn. NGFCU is an Equal Opportunity Employer Pursuant to the Los Angeles Fair Chance Ordinance, we will consider for employment-qualified applicants with arrest and conviction records. Monday through Friday 7:00 am to 4:00 pm PST