Nordstrom

Compensation

Full Description

Job Description We are seeking a seasoned Senior General Liability Claims Analyst to join our in-house Legal department. This role is responsible for independently managing and adjusting a wide range of general liability claims, including customer injury, property damage, and product liability matters. The ideal candidate will bring deep claims handling expertise, a customer-centric approach, and a collaborative mindset to work cross-functionally with internal teams and external stakeholders. A day in the life… The ideal Sr. GL Claims Analyst is motivated, results-oriented and committed to providing outstanding customer service every day in a self-insured and self-administered claims environment. Responsible for all aspects of claim handling including customer service, investigation, evaluation, negotiation, and administration. Provides support for attorney-represented pre-litigation claims. Assists with other claims-related support, investigations, regulatory matters, subpoenas, discovery, and invoicing. You own this if you have… Minimum of 7+ years of experience as a general liability claims analyst/examiner Minimum of 5+ years of experience working in customer service Knowledge of tort, contract/indemnity and insurance issues, as well as medical and legal terminology Prior experience with self-insured, self-administered employer preferred Strong computer skills with general understanding of Microsoft Office and Outlook, and other Risk Management or claims or legal document management systems Excellent oral and written communication skills Understanding of retail and the service environment of Nordstrom Ability to take responsibility and exercise good judgment consistent with Nordstrom’s high ethical standards Ability to work effectively in a team environment and establish working relationships with colleagues Excellent time-management skills, ability to manage a high-volume case load and meet deadlines in a fast-paced environment Proven analytical and organizational skills with robust attention to detail Strong Professional, trustworthy, and reliable Ability to handle confidential information with respect and integrity Expert in working in a team environment and independently investigation skills We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: Medical/Vision, Dental, Retirement and Paid Time Away Life Insurance and Disability Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. California: $69,500-$132,000 Annually, Colorado: $69,500-$115,000 Annually, Connecticut: $69,500-$132,000 Annually, Hawaii: $69,500-$115,000 Annually, Illinois: $69,500-$115,000 Annually, Maryland: $69,500-$132,000 Annually, Massachusetts: $69,500-$132,000 Annually, Minnesota: $69,500-$115,000 Annually, Nevada: $69,500-$115,000 Annually, New Jersey: $80,000-$132,000 Annually, New York: $69,500-$132,000 Annually, Rhode Island: $69,500-$115,000 Annually, Washington: $69,500-$132,000 Annually, Washington D.C.: $80,000-$132,000 Annually This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_16.pdf About Us We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it. Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity. CUSTOMER OBSESSED We strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs. OWNERS AT HEART We treat every interaction as an opportunity to make an impact and deliver excellence. CURIOUS AND EVER CHANGING We approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation. HERE TO WIN We’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day. WE EXTEND OURSELVES We treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community. Come on! Join us!