Nordhavn Plastic Surgery

Compensation

Full Description

What This Role Does This is not a typical “medical receptionist” job — it blends hospitality, patient experience, and administrative excellence. You will: • Greet patients warmly and create a calm, welcoming environment • Answer phones, manage scheduling, and monitor messages in our EMR • Guide patients through check-in and check-out • Collect payments and review estimates for procedures and injectable visits • Support pre-op and post-op communication (confirmations, reminders, follow-up calls) • Maintain the flow of the day for the provider and clinical team • Assist with light administrative tasks (scanning, organizing, ordering supplies) • Participate in patient experience improvements, scripts, and flow optimization • Represent the Nordhavn brand professionally and compassionately Ideal Candidate We are looking for someone who is: • Warm, polished, and confident with patient interactions • Highly organized with strong attention to detail • A strong communicator (phone + email + in-person) • Comfortable discussing treatment plans and payment collection • Able to multitask in a calm and efficient way • Tech-savvy and quick to learn new software • Professional appearance appropriate for a boutique aesthetic practice Experience in: medical front office, high-end retail, aesthetics, hotel/hospitality, or customer service is strongly preferred. Schedule • Full time, Monday–Friday • Occasional special events or extended hours for VIP days • No holidays or weekends Why You’ll Love Working Here • Beautiful new practice in Gig Harbor • Supportive leadership and a calm, respectful culture • Opportunities to grow as the practice expands • Employee discounts on injectables, skincare, and treatments • Long-term stability in a growing cosmetic practice Job Type: Full-time Pay: $23.00 - $24.00 per hour Expected hours: 40 per week Benefits: • Opportunities for advancement • Paid orientation • Paid time off • Paid training Work Location: In person