NITEX

Compensation

Full Description

This is a remote position. We are looking for a proactive and customer-focused individual to join our team as a Live Chat Support representative at Nitex. In this role, you will be responsible for providing real-time assistance to customers through our online chat platform. You will play a key role in ensuring a positive and seamless shopping experience for our customers. Responsibilities: • Respond to customer inquiries and provide product information in a timely manner • Assist customers with order processing, tracking, and returns • Troubleshoot technical issues and escalate to the appropriate team if needed • Proactively engage with customers to upsell products and increase sales • Maintain a high level of professionalism and customer service at all times Qualifications: • Previous experience in customer service or sales role preferred • Excellent written and verbal communication skills • Ability to multitask and work in a fast-paced environment • Strong problem-solving skills and attention to detail • Knowledge of apparel and fashion industry trends is a plus If you are a team player with a passion for customer service and fashion, we would love to hear from you. Apply now to join our dynamic team at Nitex! Requirements • Previous experience in customer service or sales role preferred • Excellent written and verbal communication skills • Ability to multitask and work in a fast-paced environment • Strong problem-solving skills and attention to detail • Knowledge of apparel and fashion industry trends is a plus Benefits Benefits: • Competitive salary. • Comprehensive benefits package including medical, dental, and vision. • Paid time off and holidays. • Professional development and training opportunities.