Next Gen IT Inc

Compensation

Full Description

Construction/IT Product ManagerRemote but local to New England state or New Jersey Experience:Construction or industry experience is a plusTechnical/change management/product experienceBRD is a mustMetrics/adoptionHelping to create a training plan of some sortWorked for a construction tech firm before-- would be a huge upside here Key Responsibilities Lead Change Management & User Adoption: Develop and execute strategies to prepare, engage, and support users through transformation initiatives, ensuring successful adoption of new systems and processes.Drive Communication Strategy: Create and deliver clear, consistent communications tailored for diverse audiences, ensuring stakeholders and users understand changes, benefits, and impacts.Enable Stakeholder Alignment: Collaborate with leaders, managers, and frontline users to ensure business needs are captured, addressed, and aligned with technology delivery.Proactively Communicate Roadmap & Readiness: Maintain a forward-looking view of the product roadmap and proactively communicate upcoming changes, timelines, and impacts so stakeholders are prepared and ready for adoption.Support Training & Documentation: Assist in shaping training strategies, contributing to user-facing training materials, and supporting process mapping and documentation as complementary tools for adoption.Measure Success & Adoption: Define, track, and report on adoption metrics and feedback to inform continuous improvement of transformation initiatives.Tasks & Duties Change Management & Strategic Influence Lead change impact assessments and stakeholder analyses to guide adoption planning.Build and maintain strong relationships across business units to foster trust and advocacy for change.Develop tailored adoption strategies to address varying user needs and support organizational readiness.Communication Planning & Delivery Design and execute a communications plan for transformation initiatives, including executive briefings, user updates, FAQs, and progress dashboards.Translate technical updates into clear, business-friendly messages for end-users and leaders.Leverage multiple channels (email, intranet, town halls, workshops) to maximize reach and effectiveness.Training & Documentation Support Provide input into training strategies and assist in the development of key user-facing training materials.Support process mapping and documentation efforts to clarify workflows and reinforce adoption.Ensure training and documentation complement communications as part of an overall change strategy.Continuous Improvement Define measures of success and KPIs (e.g., adoption rates, user satisfaction, performance improvements).Gather and synthesize user feedback to inform solution iterations, training enhancements, and communication adjustments.Recommend improvements to rollout processes and communication strategies to drive higher adoption and engagement.Cross-Functional Alignment Serve as a connector across IT, vendors, and business stakeholders to ensure change efforts remain aligned with organizational priorities.Support backlog prioritization by providing input on business readiness, adoption risks, and communication needs.Act as a trusted liaison to ensure stakeholders remain informed, engaged, and confident in upcoming changes.Vendor & Partner Collaboration Monitor vendor readiness activities related to communication, rollout, and training support.Help ensure third-party partners deliver on commitments that impact adoption and user experience