$80K - 110K a year
Provide reporting and data analysis support for CarMax Auto Finance Servicing, including creating and maintaining reports, resolving data issues, and identifying opportunities for operational improvements.
Bachelor’s degree in a technical or analytical field, minimum 2 years analytical experience, proficiency with BI tools like PowerBI and Tableau, programming experience with Python preferred, and strong communication and problem-solving skills.
Analyst CAF Business Intelligence and Data Support RemoteExp: 12+yrs The Analyst role at CarMax Auto Finance evaluates business needs and independently translates insights into meaningful business solutions through a combination of business knowledge and programming skills. Additionally, this position will provide support to operational strategies, deliver standard reporting, and complete special analysis projects for CarMax Auto Finance Servicing. Essential Duties and Responsibilities • Provide Management and Production Reporting For All Servicing Areas and Support CarMax Auto Finance Ad Hoc Systems. • Fulfill data requests and resolve report or system problems. • Create standard reports to monitor key Servicing metrics. • Determine key metrics for CarMax Auto Finance Servicing and translate metrics into standard reports using Snowflake SQL and other reporting tools such as PowerBI, Tableau, Python, SQL Server Reporting Services, etc. • Maintain and enhance existing reports, including troubleshooting and resolving errors and inconsistencies, updating business logic based on Servicing changes, and adding clarifying logic or additional data to increase effectiveness. • Support production applications and facilitate transition of applications to permanent IT solutions. • Identify Strategic Opportunities to Improve Efficiency and Performance Using Data. • Develop reporting to identify improvement opportunities for CAF Servicing departments • Provide ad hoc analysis for servicing departments including collection efficiency and portfolio performance trends. • Work within the development cycle of initiatives involving multiple departments and resources to produce timely, accurate solutions. • Communicate regularly with organization managers to discuss the status of ongoing projects. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Ability to complete analyses with minimal supervision. • Strong written and verbal communication with peers and manager. • Familiar with CarMax Auto Finance Servicing systems. • Familiar with and ability to extract relevant data from various sources. • Effective in working independently or with a small team. EDUCATION and/or EXPERIENCE: • Bachelor’s Degree in analytical and technical field. (e.g.Engineering, Statistics, Computer Science, Information Systems, etc) • Minimum 2 years of experience in an analytical role. • Technical ability to access, manipulate, and interpret data. • Proficiency with pertinent database systems and/or software packages. (e.g. Snowflake, Teradata, Python, Tableau, PowerBI) • Programming experience with Python or other object-oriented programming language a plus. • Experience with Tableau or other data visualization tools a plus. LANGUAGE SKILLS: • Ability to communicate succinctly with peers and managers verbally and in written documents. • Ability to explain concepts to peers and managers with similar business backgrounds. • Sound organization skills. MATHEMATICAL SKILLS: • Ability to apply mathematics and analyze complex data and drive the development of conclusions and recommendations. • Strong conceptual thinking ability used to manipulate complex mathematical models for explaining and predicting business metrics. REASONING ABILITY: • Ability to understand complex business problems and design effective solutions. • Ability to convert high-level business objectives into concrete analysis tasks and execute systematically.
This job posting was last updated on 9/30/2025