NexGen Technologies, Inc.

Compensation

Full Description

Job Description: • Develop and execute a comprehensive go-to-market strategy for BPO and Contact Center services powered by NextGen technologies. • Lead full-cycle enterprise sales pursuits, from prospecting to contract negotiation and close. • Identify and prioritize target markets, verticals, and accounts for long-term revenue growth. • Own and exceed quarterly and annual bookings, revenue, and margin targets. • Build, manage, and forecast a high-quality pipeline of enterprise BPO opportunities. • Create compelling value propositions and ROI models that differentiate NexGen in competitive bid environments. • Cultivate deep, trusted relationships with enterprise decision-makers, influencers, and procurement teams. • Collaborate with technology partners, system integrators, and channel alliances to expand market reach. • Ensure solutions leverage automation, AI, omnichannel contact center tools, and analytics to improve cost efficiency and customer experience. Requirements: • 10+ years of progressive sales experience in BPO, contact center outsourcing, CX solutions, or digital transformation services. • Proven track record of closing large, multi-year enterprise outsourcing deals ($5M+). • Strong understanding of contact center operations, omnichannel technologies, automation/AI platforms, and CX best practices. • Exceptional communication, negotiation, and executive-level relationship-building skills. • Established network of contacts with leading BPOs (Alorica, Concentrix, Sitel, Cognizant, Accenture, Teleperformance, TCS, Conduent, CGI). • Experience leading cross-functional teams in solutioning and proposal development. Benefits: • Competitive base salary plus uncapped commission/bonus plan • Professional development support • Industry certifications • Leadership growth opportunities