NEXCOM

Compensation

Full Description

About the position Responsibilities • Greets and engages customers in conversation for purposes of providing sales related assistance. • Assists in the selection of merchandise and suggests additional items to complement the customer's selections. • Offers customers the opportunity to purchase extended product warranties and explains coverage benefits and price. • Interacts with customers and coworkers in a friendly and professional manner adhering to NEX dress code uniform standards. • Becomes knowledgeable regarding merchandise selected including proper set-up, use, care, characteristics of various product price points, warranty coverage, etc. • Communicates product-related information to customers knowledgeably and legibly. • Ensures assigned areas are fully stocked and merchandise is neatly arranged. • Communicates with supervisor/store manager regarding stock additions, deletions, fast and slow selling merchandise, customer preferences, needs, problems, etc. • Participates in department meetings and actively seeks to exchange ideas regarding improvements in customer service and job performance. • Completes sales transactions efficiently and thanks customers for their patronage. • Performs all types of cash register transactions accurately and procedurally correct. • Advises customers of upcoming sales events and services available throughout the Navy Exchange. • Offers customers the opportunity to open a NEXCARD account and informs customers of NEXCARD account benefits. • Becomes knowledgeable in NEX store policies including Richter Merchandising System functions and operation, merchandise returns, price matching, check cashing, rain checks, etc. • Handles customer returns and problems tactfully and efficiently. • Maintains a high level of awareness in assigned areas to deter theft. • Unpacks, stages, and moves merchandise as assigned. • Assists in creating store displays and in performing periodic inventories. • Completes paperwork associated with merchandise inventory movement, price adjustments, customer returns, cash register operation accurately and completely. • Eligible for and participates in applicable commission and gainsharing sales incentive programs. • Lifts up to 25 lbs. as it relates to job duties including assisting customers, lifting merchandise, and stocking sales area. • Opens and closes the Food and Beverage Convenience Bar. • Ensures all equipment is turned on during opening and turned off during closing. • Preheats and displays products in heated display merchandiser. • Replenishes products and condiments required in the holding bins on the beverage bar. • Ensures all products remaining at the close of business are time dated when placed in the refrigerator. • Cleans small wares equipment throughout the day and at closing. • Monitors the temperature on refrigerators and freezers a minimum of 3 times daily. • May be required to attend a 4-hour food safety training session initially and required an annual refresher thereafter. Requirements • No experience required. • High school graduate or equivalent preferred.