Newport Associates

Compensation

Full Description

Remote Client Support Specialist Location: Remote Employment Type: Flexible / Independent Job Summary We are seeking a Remote Client Support Specialist to support clients through the planning and coordination process in a fully remote environment. This role focuses on organization, communication, and client support, and is well suited for individuals who are detail-oriented, dependable, and comfortable working independently. No prior industry-specific experience is required. Training, systems, and ongoing support are provided. Key Responsibilities • Serve as a primary point of contact for client inquiries • Gather and document client needs and preferences • Coordinate service details and manage timelines • Maintain accurate records and documentation • Communicate clearly and professionally with clients • Follow established processes and workflows • Support a consistent, high-quality client experience Qualifications • Strong written and verbal communication skills • Excellent organizational and time-management abilities • High attention to detail • Ability to work independently in a remote setting • Comfort using digital tools and online systems • Experience in client services, customer support, administration, or coordination is helpful but not required Training & Support • Structured onboarding and role training • Access to tools, resources, and documented procedures • Ongoing guidance and team collaboration Work Environment • Fully remote position • Flexible scheduling • Supportive and structured team environment Remote About the Company: Newport Associates