Newport Associates

Compensation

Full Description

Remote Client Services Specialist Location: Remote Work Arrangement: Flexible, Independent Role About the Role We are seeking a Work From Home Trip Specialist to support clients with trip planning and coordination in a fully remote environment. This role is a strong fit for individuals looking for flexible, structured work, including stay-at-home parents, caregivers, or professionals exploring a new career direction. No prior travel industry experience is required. Comprehensive training, tools, and ongoing support are provided. Key Responsibilities • Communicate with clients to understand trip needs and preferences • Research and coordinate travel-related details • Manage trip logistics from planning through departure • Maintain clear, professional communication throughout the process • Follow established workflows and systems designed for remote work • Deliver a consistent, client-focused experience Qualifications • Strong organizational and communication skills • High attention to detail and reliability • Ability to work independently in a remote setting • Comfortable using online tools and systems • Background in customer service, hospitality, scheduling, or administrative support is helpful but not required Training & Support • Structured onboarding and role-specific training • Access to established tools and documented processes • Ongoing guidance and team collaboration Why Consider This Role • Fully remote position • Flexible scheduling • Opportunity to develop planning, coordination, and client service skills • Supportive and structured work environment Remote About the Company: Newport Associates