Newport Associates

Compensation

Full Description

Client Planning & Support Specialist (Remote) Location: Remote About the Role We are seeking a detail-oriented Client Planning & Support Specialist to assist with coordinating client plans, organizing logistics, and maintaining clear communication throughout the planning process. This role focuses on managing timelines, confirming arrangements, and ensuring a smooth and well-structured client experience from start to finish. This position is ideal for individuals who are organized, proactive, and comfortable working independently in a remote environment. Key Responsibilities Coordinate planning timelines and key milestones for clients Organize scheduling details, confirmations, and related documentation Support logistics related to meetings, events, and associated arrangements Communicate with vendors, partners, and service providers as needed Maintain accurate records using internal systems and tools Provide consistent, professional communication to clients throughout the process Qualifications Strong written and verbal communication skills Excellent organizational and time management abilities High attention to detail and follow-through Ability to manage multiple tasks and deadlines Comfortable using online systems and collaboration tools Background in client services, hospitality, administrative support, or coordination is helpful but not required Work Environment Fully remote Structured onboarding and established workflows Supportive, process-driven team environment Opportunity to develop planning and client operations skills