Newfold Digital

Compensation

Full Description

Who We Are At Bluehost, we’re not just building websites, we’re shaping the future of the web through content, commerce, discovery, and the power of AI. From intelligent automation to generative content and personalization at scale, we believe AI will define the next era of customer experience and business growth. As a trusted leader in web hosting and WordPress, our mission is to help customers of all sizes build a digital presence that drives results. Backed by private equity and powered by innovation, we are building the go-to platform for creators, entrepreneurs, and businesses to thrive online. We are launching a new product line focused on custom hosting solutions and managed services designed to meet the unique infrastructure and operational needs of mid-market customers. As the Product Manager responsible for the product, you will play a critical role in shaping and delivering tailored hosting offerings by working directly with potential clients. Your mission is to deeply understand diverse customer requirements, collaborate across product, engineering, and service teams, and create scalable, customer-centric hosting solutions that drive business growth. What you’ll do & how you’ll make your mark. Lead customer discovery by engaging directly with prospects and existing clients to gather detailed requirements for custom hosting and managed service solutions. Develop a deep understanding of customer infrastructure needs, compliance constraints, workload patterns, and business goals. Translate customer insights into a clear product vision, strategy, and roadmap for a new line of custom hosting solutions. Collaborate closely with engineering, operations, and support teams to design flexible, scalable hosting architectures and managed services offerings tailored for customer environments. Own the end-to-end product lifecycle for custom hosting offerings, including requirements definition, prioritization, launch, and continuous improvement. Evaluate market trends and competitor custom hosting and managed service offerings to identify differentiation opportunities. Work closely with sales and solution architects to support go-to-market activities and enable customer success. Define key success metrics, monitor performance, and iterate on product features to ensure high customer satisfaction and business impact. Act as the voice of the customer within the organization, ensuring that custom hosting solutions align with client needs, compliance, and industry best practices. Who you are & what you’ll need to succeed. 5+ years of product management experience, preferably with a focus on infrastructure, cloud platforms, hosting, or managed services. Proven track record of engaging with enterprise customers directly to understand complex technical and business requirements. Strong knowledge of hosting environments including public cloud, private cloud, hybrid architectures, and virtualization/containerization technologies. Experience working closely with engineering and operations teams to develop technical solutions. Exceptional communication and interpersonal skills, with the ability to manage multiple stakeholders and influence cross-functional teams. Strong analytical skills and data-driven decision-making approach. Comfortable working in a fast-paced, startup-like environment where ambiguity is common and initiative is valued. Familiarity with compliance and security frameworks relevant to hosting and cloud environments (e.g., GDPR, HIPAA, SOC 2) is a plus. Preferred Qualifications Technical background in cloud infrastructure, systems engineering, or software development. Experience in launching new product lines or go-to-market strategies in infrastructure or hosting domains. Hands-on experience with managed services offerings or Infrastructure-as-a-Service (IaaS) products. Why you’ll love us. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with employees globally. We care about you. We provide excellent Health Insurance options to fit you, HSA, Medical, Dental, Vision, Matching 401K, Life/AD&D/STD/LTD, Tuition Reimbursement, Pet Insurance, Generous vacation policy, and much more! Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with Bluehost #OTOD! #LI-SM1 #LI-Remote #Bluehost Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above. Newfold Digital is a leading web technology company serving nearly seven million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, our portfolio of brands includes: BlueHost, CrazyDomains, HostGator, Network Solutions, Register.com, Web.com, and many others. We help customers of all sized build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with customers to serve their online presence needs.