New Wave Recruiting

Compensation

Full Description

Client Operations Manager (Security Services) Opportunities for Security Partner Manager role in all 3 locations : (Full-Time, Hybrid – Primarily Remote with Market Presence in Sacramento, CA ) (Full-Time, Hybrid – Primarily Remote with Market Presence in Tacoma, WA ) (Full-Time, Hybrid – Primarily Remote with Market Presence in Salt Lake City, UT ) ABOUT THE ROLE We are a fast-growing security technology platform that connects businesses and individuals to rapid, on-demand private response services. By leveraging smart technology and a nationwide partner ecosystem, we help reduce response times, improve safety outcomes, and modernize how private security services are delivered. Operating across multiple international markets, we work closely with security providers, enterprises, and global organizations to protect people and property at scale. This role is critical to expanding and supporting our partner network within the U.S. WHO YOU ARE You're a hands-on operator with experience managing vendors, partners, or distributed service providers. You know how to balance speed, quality, and accountability in field-based environments—and you're comfortable working across both operational and relationship-driven responsibilities. You enjoy building trusted partnerships, solving real-time service challenges, and contributing to the growth of a platform that is reshaping the private security landscape. WHAT YOU'LL DO • Identify, recruit, and onboard vetted security service partners within assigned markets • Build and maintain strong relationships with partner organizations to drive performance and consistency • Monitor field activity, address service issues, and ensure partners align with established performance standards • Support partner adoption through training, demonstrations, and operational guidance • Collaborate cross-functionally to improve workflows and support scalable growth • Travel regularly within your market for partner meetings, site visits, and operational support • Provide remote operational support for adjacent or emerging markets as needed WHAT YOU BRING • 4+ years of experience in operations, vendor management, or multi-site service environments (security industry experience strongly preferred) • Proven success managing regional accounts, third-party service providers, or field-based partners • Strong ownership mindset with the ability to drive results in fast-moving environments • Confident problem-solver with sound judgment under pressure • Excellent communication and relationship-building skills • Comfort working in CRM systems and maintaining accurate, real-time records • Experience with outbound outreach, lead generation, or cold calling is a plus • Bonus : Experience recruiting, onboarding, or developing service partners REQUIREMENTS • Demonstrated success managing regional or multi-vendor operations (security, logistics, facilities, or related industries) • Ability to prioritize, multitask, and execute in a dynamic environment • Willingness to travel locally and regionally as needed • Authorized to work in the United States WHAT WE OFFER • Competitive base salary with a comprehensive benefits package • Hybrid work model with strong remote flexibility • Opportunity to grow within a scaling, mission-driven organization • Collaborative, high-performance team culture • The chance to make a real impact on the future of private security services If you're ready to help transform the security industry and thrive in a high-impact, mission-driven role, we'd love to hear from you. Apply today and help us build a safer world. Interested candidates are encouraged to apply to learn more about this opportunity. All inquiries will be handled with discretion.