New Orleans Country Club

Compensation

Full Description

New Orleans Country Club is looking for a Food & Beverage Manager to join the team! Established in 1914, New Orleans Country Club is a full-service, private country club offering golf, tennis, fitness, food and beverage (a la carte dining and banquets) and swimming to our members and their guests. Job Summary: The person in this position is responsible for food and beverage service for the club. Hires, trains, and supervises subordinates. Applies relevant customer service principles to assure that the wants and needs of club members and guests are consistently exceeded. Job Responsibilities 1. Manages the daily operations of the club restaurants and wine program. 2. Assists with beverage inventory and management. 3. Responsible for interviewing, training, and development. 4. Assists with the development and implementation of policies and procedures for the Food and Beverage Department, in conjunction with the Clubhouse Manager. 5. Consults with applicable club administrators daily to help ensure the highest level of member satisfaction at minimum cost. 6. Greets guests and oversees actual service on a routine and random basis. 7. Addresses member and guest complaints and advises the Clubhouse Manager about appropriate corrective actions taken. 8. Maintains appearance, upkeep, and cleanliness of all food and beverage equipment and facilities. 9. Monitors employee dress codes according to policies and procedures. 10. Responsible for the proper accounting and reconciliation of the POS system and member revenues. 11. Maintains record of house counts, food covers, and daily business volumes. 12. Maintain knowledge in private club industry by involvement in CMAA and applicable chapter engagement, as well as staying up to date on current trends in the hospitality, restaurant and wine industry. 13. Assists wherever needed. Competencies 1. Technical Capacity. 2. Performance Management. 3. Business Acumen. 4. Communication Proficiency. 5. Ethical Conduct. 6. Leadership. 7. Problem Solving/Analysis. 8. Strategic Thinking. Supervisory Responsibility The employee in this role supervises the Golf Pop Shop, all 3 facility restaurants and the bartenders. Work Environment This employee manages the club a la carte restaurants and must be able to cooperate with employees in all departments as well as offer a high standard of service to club members and their guests. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a full-time position. Days and hours of work fluctuate Tuesday through Sunday. Required Education and Experience 1. 5 years dining experience 2. 2 years management experience, club management preferred 3. Wine certification preferred, but not required EEO Statement New Orleans Country Club is an equal opportunity employer. We will not tolerate discrimination based on race, sex, age, national origin, religion, disability, or other protected class. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Interested candidates, please email a resume and cover letter to: Donna Duplantis, Human Resources Director at dduplantis@neworleanscountryclub.com