New Era Technology

Compensation

Full Description

Job Description: • Manage the complete Google Workspace ecosystem, including mail routing policies, email gateways, identity management, and troubleshooting complex mail flow issues. • Leverage knowledge of GCP to support cloud-based applications. • Utilize GAM (Google Apps Manager) and scripting languages (PowerShell, Shell, Python) to automate routine administrative tasks, reporting, and IT operations. • Provide in-depth engineering support for Windows, macOS, and ChromeOS, including patching, image management, hardware repair, and core network troubleshooting (TCP/IP, DNS, DHCP, VPN). • Manage endpoint protection (Antivirus/EDR), enforce disk encryption (BitLocker, File Vault), and ensure rapid security patching across the fleet. • Assist in deploying, configuring, and ensuring compliance across company devices using MDM/UEM tools. Requirements: • Familiarity with project management tools and processes. • Proven ability to work creatively and analytically in a problem-solving environment. • Ability to interact with leadership and staff at all levels. • Strong problem solving and root cause identification skills. • Excellent communication and interpersonal skills. • Proficiency with Microsoft Office applications (Outlook, PowerPoint, Word, Excel). • Excellent attention to detail • Strong organizational skills • Excellent analytical skills • Excellent documentation skills; demonstrated proficiency in Microsoft Office including Word, Excel and PowerPoint • Collaborative team worker – both in person and virtually using MS Teams or similar • Ability to work as liaison between business and information security / information technology • Flexibility to accommodate working across different time zones • Excellent interpersonal communication skills with strong spoken and written English • Business outcomes mindset • Solid balance of strategic thinking with detail orientation • Self-starter, ability to take initiative. Benefits: • continuous training • competitive benefits