Net Health
via OpenToWorkRemote
Client Support Representative I – Product Support Representative I
Compensation
$40K - 60K a year
Responsibilities
Provide software application support to customers by troubleshooting issues, managing client cases, and offering feedback to improve products.
Requirements
Requires a high school diploma or GED, 0-2 years of client service or technical support experience, and familiarity with common enterprise software solutions.
Full Description
Job Description: • Responding to product application support questions from customers regarding software • Analyzing problems to identify areas and recommend corrective actions • Providing internal feedback to resolve issues and enhance product • Troubleshooting client issues, including software dependencies • Creating and managing cases for client inquiries within service level guidelines • Participating in internal training on Net Health products Requirements: • High School Diploma or equivalent GED • 0-2 years’ experience in a client service or technical support role • User of common enterprise software solutions (i.e., NetSuite, Salesforce, Oracle, SAP, etc.) Benefits: • Work-from-anywhere environment • Unlimited PTO • Comprehensive Benefits Package • Employee Resource Groups • Casual Dress Code • Prioritized Employee Wellness • Diversity and Inclusion • A Voice • New Hire Support • Career Development • Educational Assistance • Employee Referral Bonus • Progressive Parental Leave
This job posting was last updated on 12/9/2025
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