Needham Bank

Compensation

Full Description

Job Summary: The Associate Business Solutions Analyst supports the execution, solutioning and implementation of designated bank initiatives. This entry level role is ideal for candidates beginning their careers in technical solutioning or financial services who want hands on experience with core banking platforms, digital channels, and internal operational tools. You'll work closely with PMO, business teams, operations, and IT partners to ensure initiative solutions run smoothly, meet regulatory expectations, and deliver a seamless experience for customers and employees. This will include Solution Design Document creation and management, assist with IT awareness and alignment on initiatives, and collaboration with Quality Control and Vendor Management teams. ESSENTIAL DUTIES & RESPONSIBILITIES • Support collaboration across project management phases, milestones, and stage gates. • Assist in gathering and documenting business and data requirements, breaking down work into manageable tasks. • Help translate business needs into clear, structured solutions with guidance from senior team members. • Communicate effectively with stakeholders to share updates and maintain alignment on project goals. • Support system implementations, including coordinating tasks for new systems, enhancements, and upgrades. • Assist in creating and maintaining technical documentation based on business requirements. • Work with IT teams (developers, architects, infrastructure) to support solution delivery and deployments. • Act as a point of contact between business and technical teams to ensure requirements are understood. • Help identify and document business needs to support technology solutions that meet user requirements. • Assist in developing and documenting processes to improve system usage and efficiency. • Participate in validating system changes and enhancements with stakeholders. • Maintain and follow system standards and documentation guidelines. • Support identification of opportunities to improve processes and system performance. • Assist in delivering bank products by supporting project tasks and timelines. • Prepare clear and organized documentation and business summaries. • Utilize Wrike PMO and reporting tools to track progress, support KPI monitoring, and maintain project transparency.