Nebraska Total Care

Compensation

Full Description

Job Title: Provider Engagement Account Manager Company Overview: Nebraska Total Care is a leading healthcare organization dedicated to improving the health and well-being of communities across Nebraska. As part of the Centene family, we serve over 28 million members nationwide, offering innovative healthcare solutions and a commitment to quality care. Our team values collaboration, diversity, and a forward-thinking approach to healthcare management. Role Overview: The Provider Engagement Account Manager plays a critical role in fostering strong relationships with healthcare providers to ensure high-quality service delivery and member satisfaction. This role focuses on engaging providers, addressing their needs, and supporting the overall network strategy to enhance care coordination and access. What You'll Do: - You will build and maintain strong, collaborative relationships with healthcare providers to support network growth and quality initiatives. - You will serve as the primary point of contact for providers, addressing inquiries and resolving issues promptly. - You will analyze provider performance data to identify opportunities for improvement and support targeted interventions. - You will coordinate provider education and training sessions to enhance understanding of policies and programs. - You will collaborate with internal teams to align provider engagement strategies with organizational goals. - You will monitor compliance with contractual obligations and regulatory requirements. - You will participate in provider network development activities, including recruitment and retention efforts. - You will contribute to continuous improvement initiatives to optimize provider satisfaction and member outcomes. What You Bring: - Minimum of 3 years of experience in healthcare provider relations, account management, or a related field. - Strong knowledge of healthcare systems, provider networks, and managed care principles. - Excellent communication and interpersonal skills with the ability to build trust and influence stakeholders. - Proficiency in data analysis and reporting tools to assess provider performance. - Ability to manage multiple priorities and work collaboratively in a fast-paced environment. Bonus Points If You Have: - Experience working within Medicaid or Medicare managed care programs. - Familiarity with healthcare compliance and regulatory standards. - Background in healthcare education or training facilitation. - Experience with CRM software and provider engagement platforms. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision coverage. - We offer flexible work arrangements to support work-life balance. - We offer opportunities for professional development and career growth within a national organization. - We offer a supportive and inclusive workplace culture committed to diversity and innovation. - We offer employee wellness programs and community engagement initiatives. Ready to Apply? Submit your resume and cover letter through our online application portal at Nebraska Total Care's careers page. We look forward to learning how you can contribute to transforming healthcare for our members.