NCR Atleos

Compensation

Full Description

About NCR Atleos NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe. NCR Atleos was ranked #12 in Newsweek’s prestigious 2025 Top 100 Global Most Loved Workplaces® list. Cash Logistics Coordinator II Location: Frisco, TX Hybrid (in office 3 days per week) Project Management: Manage the onboarding process for ATMaaS financial institution clients, ensuring smooth transitions and timely completion. Oversee armored provider and funding conversions, ensuring proper coordination and execution. Lead pilot projects and hardware refresh projects, ensuring all project milestones are met. Attend client-facing meetings and reply to client-facing email correspondence to ensure client satisfaction and project alignment. Collaborate with internal teams to meet project requirements, including assigning terminals to armored and funding partners for new installations in multiple countries (US, Canada, Puerto Rico, and future locations). Process responses from funding partners and armored providers, escalating unacceptable terms or special circumstances as needed. Ensure ATM information is updated in both internal and external systems. Scheduling and Coordination: Review project queues and schedule services with armored providers, ensuring proper routing and lead time. Manage purchase orders (POs), including creation, receipt, cancellation, and adjustment. Place cash orders and change ATM information in internal and external systems as needed. Change status of ATM monitoring ahead of scheduled services. Monitor and confirm completion of scheduled services using internal and external data sources. Follow established escalation processes for missed services. Complete daily system updates for scheduled services. Participate in cross-departmental meetings to coordinate project activities. Dispatch service for ATMs with hardware issues during or after project activities. Communicate with various stakeholders, including armored vendors, funding sources, SAMs, IMACs, riggers, tech support, warehouse, and sales reps, ensuring alignment on activities. Other Responsibilities: Demonstrate strong problem-solving skills, attention to detail, and analytical abilities. Communicate efficiently with colleagues, clients, and external partners. Act as a liaison between departments to minimize schedule impacts and delays. Adapt to workflow changes and quickly resolve issues. Crosstrain and fill in as needed. Manage and distribute daily reports related to project activities. Complete various departmental processes as assigned. Systems Involved: Armored providers’ incident and report web portal, Cardlink, CDS Webtools, Cisco Jabber, CORE, CT Reports, Device Manager, Funding partners’ cash ordering web portal, ICOM Opticash, Microsoft Office (Excel, Outlook), Microsoft Windows Operating System, Oracle, QuickBase/EPM, ServiceNow, Terminal Monitoring. Language Skills: Proficiency in English, both written and oral. Bilingual (English/Spanish) is a plus. Education and Experience: Bachelor’s degree in business or related field preferred. Project management experience preferred. Proficiency in MS Office applications, especially Excel. Strong attention to detail and adherence to processes. Ability to negotiate, make independent decisions, and work in a team-based environment. High personal accountability for managing multiple issues simultaneously. Excellent organization and time-management skills. Ability to type a minimum of 50 words per minute. Ability to lift and carry 10 pounds. Clear and concise communication with internal and external contacts at all levels. Availability to use company-provided laptop and/or cell phone for after-hours and weekend projects. Ability to work alternate shifts, including days, evenings, weekends, and holidays. Must pass all applicable background screening tests. Offers of employment are conditional upon passage of screening criteria applicable to the job. Full time employee benefits include: Medical Insurance Dental Insurance Life Insurance Vision Insurance Short/Long Term Disability Paid Vacation 401k EEO Statement NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law. Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes. Help us bring innovation to financial institutions across the globe. At NCR Atleos, you’ll have meaningful and relevant work experiences, with opportunities to learn and make a real contribution. We are dedicated to solving the challenges our customers face through continuous innovation and a commitment to setting the highest standard in self-service banking. A career at NCR Atleos means embracing our innovative culture and values, seeking new adventures and carving your own path.