via Remote Rocketship
$120K - 150K a year
Manage and improve technical operations processes, ensure compliance, and perform data analysis using SQL or BI tools.
Requires 3+ years of analyst experience, process development, testing, and technical knowledge, with a focus on compliance and data analysis.
Job Description: • Identifies and manages changes to existing Technical Operations processes; this includes scope definition, business requirements, user acceptance testing, and implementation • Establishes processes that are scalable and efficient, and ensures smooth transition to operational maintenance by the Technical Operations Analysts • Develops project plans to ensure the quality and timeliness of project deliverables • Ensures technical processes supporting government programs have the appropriate controls, oversight, and reporting, and are compliant with regulatory requirements from end to end • Identifies key metrics to monitor the compliance and accuracy of the process, establishing oversight methods that are operationally efficient and effective • Provides SME assistance when process metrics indicate a possible risk to compliance or accuracy, and leads any corrective action required following root cause analysis • Reviews regulatory guidance, and identifies changes needed to existing Technical Operations processes and/or new processes which need to be established to remain compliant • Performs data analysis using SQL or business intelligence software • Develops a solid working knowledge of Navitus’ claims processing system • Other duties as assigned Requirements: • Bachelor’s degree in business-related field, or equivalent combination of education and experience • 3+ years’ Analyst experience with writing requirements, developing solutions, implementing process improvements, and conducting testing in a business environment preferred • Participate in, adhere to, and support compliance program objectives • The ability to consistently interact cooperatively and respectfully with other employees. Benefits: • Top of the industry benefits for Health, Dental, and Vision insurance • 20 days paid time off • 4 weeks paid parental leave • 9 paid holidays • 401K company match of up to 5% - No vesting requirement • Adoption Assistance Program • Flexible Spending Account • Educational Assistance Plan and Professional Membership assistance • Referral Bonus Program – up to $750!
This job posting was last updated on 1/16/2026