National University

Compensation

Full Description

Compensation Range: Hourly: $24.86 - $32.32 Position Summary With limited supervision, provide administrative and staff support duties for the leadership team and students within the School of Arts, Letters, and Sciences requiring various skills and knowledge of organizational policies and procedures. Resolve administrative problems and inquiries; collect and disseminate school, department, and program data; compose, edit, and proofread correspondence and reports; review/route/audit high-volume internal forms including independent/accelerated study requests, grade appeals, and grade changes; provide meeting scheduling and coordination; prepare a range of administrative documents. Essential Functions: Provides administrative support for the associate deans including but not limited to document creation and coordination, gathering data for reports, meeting coordination and documentation, calendar management, and organizing and maintaining document filing systems. Monitors internal and external inquiries received through the school’s general inbox, by completing the task/request, or forwarding/referring to the appropriate team member as needed. In coordination with the Academic Operations Manager, process FT faculty staffing, complete bi-weekly distribution of Scheduling Tool, and process scheduling e-forms. Process student requests for academic exceptions including but not limited to independent studies, grade changes and appeals, course extensions, challenge exams, and exit exams. Includes coordination with academic and learning centers, faculty, and students. Monitor to ensure legal, regulatory and policy requirements are met for internal processes. Other duties as assigned. Supervisory Responsibilities: N/A Requirements: Education & Experience: Bachelor’s degree in any field required. Preferred degree or in a related field for assigned School/Department Three (3) years relevant experience in an administrative support role Preferred experience supporting a department within a university setting. Competencies/Technical/Functional Skills: Ability to participate as an active team member for the Business unit, Department and organization and work toward a common goal. Contributes fully to the team effort and plays an integral part in the operations. Demonstrates an ability to participate as an active team member working toward common goals. Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives. Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself. Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs and processes. Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes. Working knowledge, principles and practices of office management, systems policies and procedures including knowledge of supplies, equipment, services, ordering and inventory control, within a higher education environment, preferred. Demonstrates an understanding of underlying organizational issues. Ability to resolve problems using initiative and creativity, practical options may need to be assessed or identified or the problem broken down into component parts; routine data or information is gathered form standard sources and analyzed using pre-determined procedures. Solid critical thinking, reasoning skills to determine a different course of action and complete tasks and/or projects. Intermediate use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook. Experience using SOAR (Peoplesoft) systems preferred. Strong working knowledge of organizational skills with attention to details, accuracy, follow-up, and follow-through. Anticipates and takes steps to prevent counter-productive confrontations. Manages and resolves conflicts and disagreements in a constructive manner. Actively seeks to influence, build effective relationships, and gain alignment with peers, functional partners and/or external partners to accomplish business objectives. Strong interpersonal skills and the ability to effectively communicate with a wide range of individuals of constituencies in a diverse community. Ability to communicate effectively orally and in writing. Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities. Travel: No Travel Required #LI-Remote Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position. The minimum salary will be offered based on the minimum exemption threshold based on state of residency. Base pay is one component of National University’s total rewards package, as we are dedicated to supporting the needs of the “whole you” with our holistic approach to employee benefits by offering comprehensive well-being benefits for you and your family. For full details about our benefit plan offerings, please visit benefits.nu.edu. For Part-time benefits, please click here. National University is committed to maintaining a high-quality workforce representative of the populations we serve. National University employs more than 4,500 faculty and staff and serves over 45,000 students. We are united in our mission to meet the global education demands of the 21st Century and are dedicated to creating a supportive academic and work environment that allows students, faculty and staff to develop their interests and talents while experiencing a sense of community. With programs available both online and at our many campus locations, National University is a leader in creating innovative solutions to education and meeting the needs of our student population, including adult learners and working professionals. National University (NU) is proud to be an equal opportunity employer and does not discriminate against any employee or applicant per applicable federal, state and local laws. At NU, a mix of highly talented, innovative and creative people come together to make the impact of a lifetime for each of our student learners. All qualified applicants will receive equal consideration for employment, education, and admission at National University. National University is breaking barriers in education – and in the workplace. We’re united in our mission to build a better future for our more than 4,500 employees and our 45,000+ students. National University prioritizes our employee’s well-being and growth by offering competitive pay and benefits packages, development and advancement opportunities, remote-first work perks, and more. We value and reward the hard work of our faculty and staff.