$50K-65K a year
Manage member outreach and engagement to support growth and retention of NCMPR membership.
At least 3 years of experience in membership management or related fields, strong communication and organizational skills, proficiency with CRM software, and ability to work remotely.
Job Title: Membership Outreach Manager Company Overview: The National Council For Marketing and Public Relations (NCMPR) is a leading professional organization dedicated to supporting marketing and public relations professionals in higher education. With a commitment to fostering community and professional growth, NCMPR provides valuable resources, networking opportunities, and advocacy to its members across the nation. Role Overview: As a Membership Outreach Manager, you will play a crucial role in enhancing member engagement and satisfaction. This remote position requires a highly organized and detail-oriented professional who can effectively communicate with members and support the growth and retention of the NCMPR community. What You'll Do: - You will develop and implement outreach strategies to engage current and prospective members. - You will manage member communications, ensuring timely and personalized interactions. - You will coordinate virtual events and webinars to provide value and networking opportunities. - You will analyze membership data to identify trends and opportunities for growth. - You will collaborate with internal teams to enhance member services and resources. - You will maintain accurate membership records and manage the membership database. - You will respond promptly to member inquiries and provide exceptional customer service. - You will assist in marketing campaigns aimed at increasing membership and participation. What You Bring: - You bring at least 3 years of experience in membership management, outreach, or related fields. - You have strong organizational skills and attention to detail. - You possess excellent written and verbal communication skills. - You are proficient with CRM software and membership databases. - You have the ability to work independently in a remote environment. - You demonstrate a customer-focused mindset and problem-solving abilities. Bonus Points If You Have: - Experience working in a nonprofit or professional association. - Knowledge of marketing and public relations principles. - Familiarity with virtual event platforms and webinar tools. - Skills in data analysis and reporting. What We Offer: - We offer a flexible remote work environment to support work-life balance. - We offer opportunities for professional development and career growth. - We offer a collaborative and inclusive team culture. - We offer competitive compensation and benefits packages. - We offer access to industry events and networking opportunities. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Membership Outreach Manager role at NCMPR. We look forward to hearing from you!
This job posting was last updated on 9/8/2025