National Carriers, Inc.

Compensation

Full Description

Responsible for the coordination and administration of operational duties directly related to the company and customers. Specific Duties • Trace all shipments from dispatch until delivery. • Advise Marketing Representatives of any customer or freight discrepancies in their assigned areas. • Monitor on-time pick-up and delivery of booked freight daily. The goal is 100% on-time. • Collaborate with load planners to maintain proper trailer pools within assigned areas and confirm that the trailer numbers are correct on a daily/weekly basis. • Solicit freight from the customer base to secure incremental freight volume to increase company business. • Enter available loads promptly into the AS400 with accurate information. • Transmit information or documents to customers using email, fax, or scanning. • Follow up on all customer concerns in a timely and professional manner. • Keep the Marketing Rep informed of all decisions. • Communicate and work with Driver Managers, Load Planners, and Marketing Representatives to improve driver retention. • Other duties as assigned. • AS400 experience preferred. • Microsoft system experience Monday - Friday 7:00 am - 5:00 pm, one Saturday per month.