National Association of County and City Health Officials

Compensation

Full Description

Be a part of a dynamic team whose work enriches the health of communities by strengthening city and county health departments. At the National Association of County and City Health Officials (NACCHO), we are united by our work to improve our countries over 3,300 U.S. local health departments. We represent the voice of local public health while striving to live out our core values of equity, excellence, participation, respect, integrity, leadership, science, and innovation. We provide our employees with meaningful work, opportunities to learn and grow, a strong work/life balance, and a flexible, hybrid work schedule while being a part of a collaborative team. We are interested in growing our team with passionate, committed, and innovative individuals. The Meetings Manager will serve a vital role in the Meetings and Membership Department. POSITION SUMMARY: The Meetings Manager is usually an individual contributor in a specific area of expertise and is accountable for professional functions and/or systems. Work at this level requires substantial knowledge in an area of specialization and both conceptual understanding and sufficient professional experience to work on complex assignments with minimal supervision. These assignments typically require originality and creativity in applying the knowledge and concepts of the area of specialization. The Meetings Manager may provide guidance to other professionals and administrative staff either in a supervisory, project management or technical capacity. The Meetings Manager is considered a career level professional and works with minimal supervision. Incumbents only move beyond this level if they develop expert level capabilities – and NACCHO needs this level of skill – or if they take on significant management responsibilities. Positions at this level require proven analytical, research and project management capabilities typically acquired through a bachelor’s degree or equivalent education and a minimum of five years of progressive and relevant experience. An advanced degree may be substituted for work experience. The Manager, Meetings contributes to the advancement of local public health practice by performing a range of operational and strategic responsibilities related to NACCHO’s annual conferences and meetings functions. This position is responsible for operational and financial management strategies for NACCHO’s flagship annual hybrid conferences: the Preparedness Summit and NACCHO360, which generate approximately 70% of the association’s unrestricted revenue (registration, exhibits, and sponsorship) as well as twenty (20) smaller meetings each year. The Manager plays a strategic role in promoting NACCHO as a member-driven organization to internal and external stakeholders. The position creates value by delivering exemplary members and heightens awareness of meeting attendee perspective across NACCHO. This position will examine access, value, and opportunities and offer recommendations to continuously improve the meetings experience to advance NACCHO’s mission. In addition, this position will work closely with teams across the organization including Communications, Information Technology, Finance, and Programs Teams regarding data integrity and maintenance, abstract submissions, and conference registration processes. The Manager is responsible for designing, implementing, and maintaining systems and processes that support the Meetings team. This role involves managing complex technical, financial, and administrative tasks, and requires a strong foundation in project management principles. The Manager collaborates with internal NACCHO teams, members, external consultants, vendors, and meeting planners to ensure seamless execution of meeting-related activities. COMPETENCIES AND EXPECTATIONS: • Project Management: Drives successful completion of program activities; creates and manages project plans, aligns work with organizational goals. • People Management: Engages staff in planning and decision-making; provides constructive feedback and supports professional growth; facilities process improvement; continually improves his/her/their own skills in leadership and management. • Analytical Thinking: Synthesizes complex data; designs workflows and procedures to improve team operations; designs workflows and procedures. • Communication: Maintains clear and professional communication with stakeholders; prepares reports and presentations as required. • Customer Service: Responds promptly to vendor needs; solicits feedback to enhance vendor relationship. • Innovation: Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention. • Problem Solving: Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations as well as independently; uses reason even when dealing with emotional topics; assists other staff with problem solving. • Performance and Quality: Cultivates excellence; fosters quality focus in others; monitors progress, evaluates results, and implements improvements; identifies opportunities to improve and promote quality. • Adaptability: Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent changes, delays, or unexpected events. • Teamwork: Balances team and individual responsibilities; exhibits objectivity and openness to others' views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives. • Technical Skills: Assesses own strengths and weaknesses; pursues training and development opportunities; strives to continuously build knowledge and skills; shares expertise with others. • Ethics: Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values. • Organizational Support: Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. • Quality: Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. • Quantity: Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly. • Safety and Security: Observes safety and security procedures; determines appropriate action beyond guidelines; reports potentially unsafe conditions; uses equipment and materials properly. • Attendance/Punctuality: Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time. • Dependability: Follows instructions, responds to direction; takes responsibility for own actions; keeps commitments; completes tasks on time or notifies appropriate person with an alternate plan. • Initiative: Volunteers readily; undertakes self-development activities; seek increased responsibilities; takes independent actions and calculated risks; looks for and takes advantage of opportunities; asks for and offers help when needed. POSITION SPECIFIC DUTIES INCLUDE BUT ARE NOT LIMITED TO: • Under the direction of the Director of Meetings, assist in the planning and execution of meetings and events, ensuring alignment with NACCHO’s strategic goals, contract requirements, revenue goals and financial restrictions. • Lead the financial reconciliation of meeting expenses, including the collection of budget manager • approvals and timely submission to NACCHO’s financial department. • Create all assigned meeting-related web details to be posted on NACCHO’s conference websites, including FAQ’s, registration and hotel rates, and other key information. • Track history (destinations, sites, room blocks and pick up, F&B information, AV and spending); facility details (from RFP responses) and performance. • Perform financial management for any assigned meeting including monitoring revenue/expense performance, and collection of registration, exhibitor and sponsorship fees. • Responsible for accurate and timely submission of meetings related financial information to accounting such as registration data, vendor invoicing, and billing for contracts. • Establish, maintain and improve procedures and systems to ensure efficient execution of meeting activities, including RFP development, contractor selection, and contract development; partner benefits and programs; meeting planning and execution; and reconciliation of meeting expenses. • Contribute to the development and implementation of Standard Operating Procedures (SOPs) and best practices for event planning. • Develop and manage project plans, timelines and deliverables and take appropriate action if actual performance deviates from plan. • Work collaboratively across teams and internal/external stakeholders to align event objectives, facilitate seamless event delivery, demonstrating a flexible and professional demeanor in managing unexpected situations and problem-solving effectively during high-pressure situations. • Collaborate with internal staff regarding timeline management; ensure deadlines are adhered to. • Coordinate with internal and external stakeholders to support meeting logistics, contracts, and reporting. • Provide planning and onsite support, demonstrating flexibility in managing unexpected situations and problem-solving effectively during high-pressure situations. • Stay current with industry trends and technologies to enhance service delivery and attendee experience. • Support budget management, forecasting and tracking as requested. • Participate in organization-wide process redesign activities as requested. • Track and analyze performance metrics to improve operational efficiency as requested. • Provide oversight and mentorship to junior staff and temporary personnel. • Develop resources and trainings for NACCHO staff as needed to support their interactions with the meetings related functions. • Represent NACCHO at external meetings related to his/her/their designated area of work. • Assist the Director of Meetings/Senior Director of Meetings & Membership in other matters as assigned. EDUCATION/SKILLS REQUIREMENTS: • Bachelor's degree and certification in a meetings or event management field with a minimum of 5-7 years relevant work experience; or Master’s degree and certification in a relevant professional field with a minimum of 5-7 years relevant work experience; or equivalent combination of education and experience. • Certified Meeting Professional (CMP), or equivalent certification preferred. • Minimum 5-7 years of experience in meeting management, preferably in a nonprofit or public health setting. • Experience with Project Management tools, preferably Smartsheet. • Experience in financial reporting and reconciliation. • Experience in RFP development, solicitation, and procurement. • Experience in contract processing, procurement, management, and modification. • Advanced knowledge of Microsoft Office Suite, particularly Microsoft Word and Excel. • Strong organizational, interpersonal, problem-solving skills. • Excellent communication and writing skills. • Strong attention to detail. • Ability and experience to create tools and resources for project management, such as processes, protocols, and procedures or templates and guidance documents. • Ability to translate information from other departments (grants, contracts, finance, etc.) and produce standardized and uniform products for staff to ensure consistent implementation of processes. • Ability to write routine reports and correspondence. • Ability to speak effectively before groups of partner organizations, members, and/or other colleagues within NACCHO. • Ability to understand, explain and/or calculate appropriate statistics when necessary. • Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. • Ability to deal with problems involving several concrete variables in standardized situations. • Ability to provide information with consideration of mental, emotional, cultural, social, and physical factors. • Knowledge of association or membership organization environments is preferred. • Knowledge of and interest in public health issues and policies at the local, state, and/or federal level is preferred. PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Continually required to sit. • Occasionally required to walk for job-related reasons. • Occasionally required to reach with hands and arms. • Continually required to talk or hear. • Occasionally required to bend, lift, or climb stairs. • Occasionally required to lift light weights (less than 25 pounds). • Occasionally required to travel. WORK ENVIRONMENT: • The noise level in the work environment usually is moderate. Salary Range: $88,926 - $94,961 SELECTION PROCESS: The selected candidate must reside in the Washington, DC – Maryland – Virginia (DMV) area within 30 calendar days of their start date. We only accept applications that follow the electronic process. No phone calls please. This position is subject to background screening. Qualified applicants should apply to: PN – 79 Meeting Manager https://naccho.clearcompany.com/careers/jobs/a60b942a-0620-3916-cc4e-05f84ad31a75/apply?source=3575986-CS-2909 NACCHO offers generous benefit package such as: • Medical, Dental, Vision, STD, LTD insurances • 15 days of paid vacation & 13 days of sick leave and other types of leave • 403(b) Retirement plan, • Hybrid Remote Work Available • NACCHO is a qualified employer under the Public Service Loan Forgiveness program. At NACCHO, our commitment to equal employment opportunity and affirmative action seeks to ensure a work environment free of discrimination and harassment. We respect and value work force diversity among all employees and all those with whom we do business.