Nasdaq

Compensation

Full Description

## Key Role Overview As a Relationship Manager reporting to the AVP of Account Management, you will build and maintain long-term client relationships across key accounts in the Southern US, drive customer satisfaction, and grow revenue. This role is client-focused and collaborative, requiring strategic account management, proactive retention efforts, and the ability to present product and service value to senior decision makers. ## Key Responsibilities - Develop effective relationships with senior-level decision makers and influencers across an assigned group of customer accounts, including strategic customers. - Achieve revenue targets by increasing revenue spend per account and participating in sales initiatives; employees in this role are eligible for a Sales Commission Plan. - Facilitate client meetings, present available information, and raise the organization’s profile with customers through face-to-face presentations and phone conversations. - Proactively reach out to accounts to identify and mitigate retention risks or potential losses. - Respond to escalated customer issues and collaborate across internal teams in a matrixed environment to resolve client needs. ## Required Qualifications - Bachelor’s degree in a relevant field or equivalent practical experience. - Minimum 5 years of experience (posting states 5-8+ years) in capital markets and/or fintech. - Clear communicator with experience working in collaborative, matrixed environments. - Proficiency with tools/platforms such as Excel, Salesforce, Zoom. Info, and other common productivity or CRM tools. ## Preferred Qualifications - Advanced degree such as an MBA preferred. - Prior experience managing strategic or enterprise accounts and working with senior-level stakeholders. ## Compensation & Benefits - Salary range: Not specified in the posting. - Compensation components include base salary plus eligibility for sales commissions, annual bonuses, and equity. - Key benefits: 401(k) with 6% employer match, Employee Stock Purchase Program (15% discount), student loan repayment program up to $10,000, company-paid life and disability plans, and generous paid time off. - Health and wellbeing: comprehensive medical, dental and vision coverage, health spending account with employer contribution, paid flex days for mental wellbeing, gym membership discounts. - Family and leave benefits: paid parental leave, fertility benefits, paid bereavement leave. - Other programs: company gift matching, employee resource groups, paid volunteer days, Education Assistance Program, robust job skills training and professional development opportunities. ## Additional Information - Work arrangement: Hybrid model (Nasdaq. Blend); posting indicates the position is located in the Dallas, TX area and offers a hybrid work environment with at least 3 days a week in-office, subject to change. - Nasdaq is an equal opportunity employer and will provide reasonable accommodations for individuals with disabilities during the application and interview process. - Exact compensation may vary based on candidate skill set, experience, education/training, business needs, and market demands.