NAPPCO Fastener Company

Compensation

Full Description

Job Title: Director of Warehouse and Logistics Industry: Industrial Fasteners Location: Based in Houston with travel to San Antonio and Dallas (40%) Reports To: President Department: Operations Position Overview The Director of Warehouse and Logistics will lead NAPPCO Fastener Company's multi-site distribution operations, overseeing all aspects of warehouse management, inventory control, logistics, and shipping/receiving. This role requires a hands-on, servant leader with proven expertise in optimizing warehouse processes, enhancing quality control, developing people, and fostering cross-functional collaboration. The ideal candidate will bring structure, mentorship, and operational excellence to a growing team across multiple Texas locations. Key Responsibilities Strategic Planning & Leadership • Develop and implement a long-term operational road-map aligned with company goals and customer expectations. • Collaborate with executive leadership to ensure warehouse and logistics strategies support growth, efficiency, and service standards. • Lead cross-functional initiatives to improve cost-effectiveness, scalability, and service levels. • Anticipate future infrastructure and staffing needs based on sales growth and market trends. Warehouse Operations & Quality Control • Oversee daily warehouse activities at all locations—receiving, storage, picking, packing, shipping—with a focus on accuracy, safety, and speed. • Standardize warehouse practices through documented SOP's and ensure 100% compliance with OSHA and internal safety guidelines. • Drive quality control initiatives to reduce order errors, improve packing standards, and increase customer satisfaction. • Implement and monitor KPI's for order fulfillment, cycle time, and returns. Inventory & Distribution Management • Lead robust inventory control strategies to minimize shrinkage, improve turnover, and ensure accurate real-time data. • Ensure collaboration between purchasing and sales to maintain optimal stock levels. • Oversee all inbound and outbound logistics, ensuring timely, cost-effective, and customer-focused delivery. • Optimize carrier performance, route planning, and delivery schedules. People Leadership & Team Development • Provide clear role definition, consistent feedback, and development plans for warehouse staff and supervisors. • Mentor and coach team members to create a culture of ownership, communication, and accountability. • Lead with emotional intelligence, servant leadership, and an emphasis on team well-being and performance. • Build a pipeline of internal talent and ensure team alignment with company values and operational goals. Technology & Process Improvement • Lead the implementation and optimization of WMS and ERP systems across all locations. • Analyze operational data to identify inefficiencies and lead process improvement initiatives (LEAN, 5S, Six Sigma preferred). • Ensure proper use of technology and tools to streamline warehouse operations and improve visibility. Financial Oversight & Performance Management • Develop and manage departmental budgets with a focus on cost control and ROI. • Track and report KPI's related to inventory accuracy, order fulfillment, safety, and logistics spend. • Present performance data to senior leadership with actionable insights. Performance Metrics (KPI's) • Order Accuracy Rate • Inventory Accuracy • On-Time Delivery Rate • Lines Picked per Hour • Freight Cost per Order • Safety Incident Rate • Inventory Turns Requirements • Bachelor’s degree in Supply Chain, Logistics, Operations Management, or related field; MBA preferred. • 8-10+ years of progressive experience in warehouse, logistics, or distribution leadership. • Demonstrated success in leading multi-site warehouse operations with a focus on quality, speed, and service. • Proven ability to develop teams, create role clarity, and foster a culture of communication and accountability. • Strong background in WMS and ERP systems; data-driven and tech-savvy. • Experience with quality control programs, SOP's, and safety compliance. • Excellent communication, leadership, and interpersonal skills. • Must be able to push, pull, or lift up to 50 lbs. • Must be willing and able to travel up to 40% of the time across Dallas, Houston, and San Antonio. • Position may be based in either Houston or San Antonio.