MyFunded Futures

Compensation

Full Description

At My Funded Futures, we’re transforming the world of proprietary trading by giving traders the capital, tools, and community they need to succeed. We blend innovation, transparency, and performance to create opportunity — helping traders scale faster and smarter. If you’re passionate about fintech, financial markets, and data-driven growth, you’ll fit right in. Explore our open roles below and see how you can help us shape the future of funded trading. Purpose of Role We’re looking for an experienced Product Manager to lead the customer experience strategy across our evaluation services and funded trader programs. In this role, you will shape how prospective and active traders move through our funnels—evaluation purchase, onboarding, account setup, challenge performance, support interactions, and funded account transitions. You’ll partner closely with operations, support, marketing, and engineering to streamline journeys, optimize conversion, and deliver a world-class experience tailored to trader needs. Key Responsibilities Own the end-to-end customer journey across evaluation services, from initial discovery to funded trader lifecycle. Define and execute product strategies that improve onboarding, clarity of rules, challenge navigation, support quality, and overall satisfaction. Map customer pain points and opportunities using research, support data, funnel analytics, and feedback loops. Work cross-functionally to simplify evaluation rules, increase transparency, and reduce customer friction. Build and maintain a roadmap focused on acquisition conversion, activation, retention, and customer success. Collaborate with operations and support teams to integrate tools, automate processes, and reduce manual effort. Partner with design to improve CRM flows, dashboards, notifications, and learning or rule-reinforcement experiences. Develop KPIs for customer health, satisfaction, and program outcomes; monitor and iterate using data-driven insights. Lead experiments to test improvements in communication, UI clarity, funnel optimization, and product messaging. Ensure alignment with compliance, risk, and program integrity requirements Communicate product decisions, performance, and roadmap updates to executive stakeholders. Qualifications 4–7+ years of product management experience, ideally in customer experience, SaaS, or fintech environments. Proven track record improving user journeys, funnels, or service-based products. Strong analytical skills with experience using data to diagnose issues and prioritize solutions. Exceptional communication and documentation abilities. Capability to collaborate with support, operations, engineering, design, and marketing partners. Deep customer empathy and a structured approach to solving ambiguous problems. Experience running experiments, A/B tests, or iterative improvements at scale. Preferred Experience Experience within prop trading, evaluation firms, trading education, or fintech products. Familiarity with CRM systems, support tool integrations, automated workflows, and customer success dashboards. Background in journey mapping, service design, or behavioral analytics. Understanding of compliance, risk controls, or challenge-based product structures. EEO Statement Equal Employment Opportunity My Funded Futures is an equal opportunity employer. We believe that diversity drives innovation and success. We are committed to building an inclusive environment where every team member feels valued, respected, and supported—regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, veteran status, or any other protected characteristic. Pay Transparency In compliance with pay transparency laws, My Funded Futures provides compensation ranges in job postings where required. Final compensation may vary based on experience, qualifications, and location. We also offer comprehensive benefits and performance-based incentives. Accessibility / Accommodation Statement If you require assistance or an accommodation during the application process, please contact our HR team at nicki@myfundedfutures.com.