My Modern Desk

Compensation

Full Description

Overview We are seeking an enthusiastic and empathetic Remote Customer Happiness Representative to join our remote team. In this role, you will provide top-tier support to customers through phone, email, and chat, ensuring that every interaction leaves a positive and lasting impression. Responsibilities • Respond to customer questions and concerns across phone, email, and live chat • Help customers navigate services, forms, and documentation • Update and maintain accurate records in the CRM system • Collaborate with internal teams to resolve issues quickly and effectively • Deliver timely follow-ups and proactive communication to customers • Maintain professionalism, patience, and positivity, even during busy periods Qualifications • Prior customer service or support experience preferred but not required • Strong verbal and written communication skills • Tech-savvy and comfortable with Google Workspace, CRM tools, and Adobe PDF • Detail-oriented with strong organizational skills • Dependable with a quiet remote work environment and reliable internet Top Attributes • Warm, empathetic, and customer-focused • Detail-oriented and organized • Tech-friendly and eager to learn Benefits • $24 per hour • Full health insurance for full-time employees • Company-provided equipment • Training and continuous team support Company DescriptionWe are a growing company looking to hire motivated individuals!